Remote CCM Care Coordinator (CMA or LPN)

### **Chronic Care Staffing is Hiring a Care Coordinator \- CMA or LPN !** **Location:** Remote (MST or PST time zones ONLY) **Schedule:** Monday–Friday, no weekends **Pay Rate:** The pay varies depending on your credentials and location **Employment Type:** Full\-Time **Overview** ------------ Managing a chronic illness can be overwhelming for patients. At Chronic Care Staffing, we believe that consistent, proactive support makes all the difference. We are seeking a compassionate, detail\-oriented Care Coordinator (CMA or LPN) to join our team in a fully remote capacity. In this role, you will act as a trusted clinical contact for patients, helping them understand their care plans, manage their medications, and stay actively engaged in their health journey. This is an exceptional opportunity for certified medical professionals who want to transition their clinical skills into a remote environment. If you enjoy building meaningful patient relationships, working independently, and making a lasting impact on long\-term health outcomes, we would love to speak with you. **What Success Looks Like** --------------------------- On a day\-to\-day basis, success means managing your outreach queue with empathy and efficiency. You will spend your day calling patients, conducting health risk assessments, and updating Electronic Health Records (EHR) with high accuracy. You will serve as the bridge between patients and their healthcare providers, identifying potential barriers to care and escalating urgent clinical concerns when necessary. Over time, success in this role is defined by improved patient engagement and healthier patient outcomes. By building trust during your monthly touchpoints, you will help patients stick to their care plans, reduce unnecessary hospital visits, and feel genuinely supported in managing their health. **Key Responsibilities** ------------------------ * Conduct structured monthly outreach calls to monitor patient progress and encourage continuous engagement. * Verify medication adherence, perform health risk assessments, and document clinical updates. * Support Chronic Care Management (CCM), Transitional Care Management (TCM), and Remote Patient Monitoring (RPM) initiatives. * Ensure all patient interactions and care plans are documented accurately within client EHR systems. * Facilitate clear, professional communication between patients, family members, clinical providers, and internal teams. * Recognize and resolve barriers to care, escalating patient clinical issues to the appropriate provider when needed. * Educate patients and families on established care plans, treatment goals, and community resources. * Maintain strict confidentiality, adhering to HIPAA regulations and CMS documentation standards at all times. **Position Requirements** ------------------------- ### **Must\-Have Qualifications** * Residency within the Mountain (MST) or Pacific (PST) time zones. * Bilingual fluency in English and Span