Benefits Coordinator

Overview: Goldbelt Incorporated is an Alaska Native Corporation (ANC) headquartered in Juneau, Alaska, whose mission is to make a significant and positive difference in the lives of more than 4,200 Alaska Native shareholders. Alaska Native Corporations hold a distinct purpose and share a familiar creation story born in an act of Congress in 1971\. Join a fast\-growing “forever” company that manages over 30 subsidiaries and provides centers of excellence in a shared service center model based out of Herndon, Virginia. At Goldbelt, we place a strong emphasis on recognizing and rewarding the dedication and hard work of our team members in pursuit of our company's mission. We are a team focused on gold standard customer service and professional growth with competitive benefits and profit\-sharing plans and help support a business model that gives back to the community of shareholders. **Summary:** We are seeking a detail\-oriented individual to join our team as a Benefits Coordinator. This role is responsible for independently supporting the administration of employee benefits programs, maintaining accurate employee records, resolving routine benefits issues, and coordinating benefits\-related transactions with employees, Payroll, vendors, and internal stakeholders. The Benefits Coordinator serves as a knowledgeable resource for employees and supports Open Enrollment, benefit audits, reporting, and other related activities. Responsibilities: **Essential Job Functions:*** Administer routine employee benefits processes, including enrollments, qualifying life events, status changes, new hires, transfers, and terminations. * Maintain accurate and timely employee benefits records and eligibility information. * Process Benefit tickets assigned through ServiceNow, responding to employee inquiries, resolving routine issues, and escalating complex matters as necessary. * Serve as a knowledgeable point of contact for employee benefits inquiries and provide accurate information regarding benefit programs, processes, and eligibility. * Support annual Benefits Open Enrollment activities, including system updates, employee communications, issue resolution, and follow\-up. * Collaborate with Payroll to research and resolve benefits deduction discrepancies related to life events, status changes, new hires, transfers, and other employee changes. * Coordinate benefits\-related communications and documentation for new hires and existing employees. * Maintain benefits documentation and records in accordance with company policies and applicable legal and regulatory requirements. * Input, review, and update employee information in benefits administration and HRIS systems. * Prepare and analyze routine benefits reports, including enrollment, eligibility, deduction, and participation data. * Perform benefits billing reconciliation and research discrepancies between enrollment records, vendor invoices, and payroll deductions. * Support benefits audits and assist with