Product Support Specialist

The Product Support Specialist is a remote position that responds to product inquiries via Zendesk tickets, live chat sessions, and phone calls. This role calls for someone who thrives in a fast-paced environment, autonomously troubleshoots problems, demonstrates initiative, and can multi-task at a high level.Requirements1-2 years of professional experience in a technical support or client services roleStrong communication and interpersonal skillsExceptional prioritization skills and ability to manage phone calls, live chats, and support tickets simultaneouslyProven problem solver with creative ideas and an ability to communicate complex issues in a concise mannerOriginally posted on Himalayas