Remote Sales Representative (Call Center)

Description: **CannaMD \- National Premier Medical Marijuana Clinic** At **CannaMD**, we are passionate about empowering patients to improve their quality of life through the evidence\-based application of medical cannabis. As one of the leading medical marijuana clinics, our mission is rooted in **compassionate care, education, and exceptional customer service**. We are seeking **motivated, empathetic, and goal\-driven individuals** to join our team as **Patient Liaisons (Sales Representatives)**. This is a **remote, performance\-based sales role** that plays a vital part in our patients’ journey to wellness. **Position Overview** * **Starting Pay:** $16/hr * **Weekend Differential:** \+$1/hr on Saturday or Sunday * **Monthly Bonus Potential:** Up to $3,300 for top sales performers \+ other incentives **Work Schedule** * **Required Weekend Shift:** Either **Saturday** 9:00 AM – 6:00 PM **or Sunday**, 9:00 AM – 4:00 PM * **Weekday Shifts:** 10:00 AM – 6:00 PM (Subject to change) * **Location:** **Remote (Florida residents only)** **What You’ll Do** This section outlines what the role entails on a daily basis. Examples include: * Make outbound and handle inbound calls to assist and schedule patients * Promote CannaMD services through personalized sales pitches * Process payments and update patient records in CRM/EMR systems * Educate patients on Florida’s medical marijuana process * Respond to emails and internal chats promptly * Achieve daily and monthly performance quotas * Collaborate with team members via Zoom and internal communication tools **This is a competitive sales role that requires consistent achievement of both daily and monthly performance quotas.** Requirements: **What You’ll Bring**This section describes the ideal candidate’s strengths and requirements. Examples include: *Hard Skills* * Ability to multitask across multiple programs and browser tabs * Proficiency with Google Suite and Zoom * Experience using CRM/EMR platforms (preferred) * Strong ability to overcome sales objections and effectively build value * Strong typing and data entry accuracy * Ability to work with limited supervision *Soft Skills* * Excellent communication and phone etiquette * Empathetic and patient\-centered mindset * Critical thinking and problem\-solving skills * Ability to work independently and stay motivated in a remote setting * Reliable, goal\-oriented, and driven by performance metrics **Position Requirements** * Must reside in Florida * Must have a **quiet, private home workspace** * Minimum **100 Mbps download** / **10 Mbps upload** internet connection * Computer with **at least 8GB of RAM**, webcam, and reliable headset * Prior sales experience preferred * Must be comfortable with phone\-heavy work and a performance\-driven environment **Training \& Benefits** * \~60–80 hours of **paid training**, including experience\-based learning and industry certifications * **Full\-time benefits** (for qualifying team members): * Heal