Enterprise Automation & AI Engineer

**Pay:** $110000 per year \- $140000 per year U.S. work authorization without employer sponsorship is required. **Location:** Remote Work, NY **Time Zone Requirement:** US/Eastern **Summary:** The Enterprise Automation \& AI Engineer will build automation, workflows, and AI\-driven solutions across the business. This role will leverage platforms such as ServiceNow, Microsoft 365 (Power Platform, SharePoint, Teams), and emerging AI tools (ChatGPT, Copilot) to simplify processes, reduce manual effort, and improve how our teams operate. This position is part of the Enterprise Platforms Team and works closely with business stakeholders and a Business Systems Analyst to translate needs into scalable, platform\-based solutions. The ideal candidate is a builder who thrives in a fast\-moving environment and enjoys solving real business problems with modern tools. This role will play a key part in advancing the organization’s use of automation and AI to drive efficiency, improve decision\-making, and enable scalable business operations. **Responsibilities**: * Design and implement workflows and automations using platforms such as ServiceNow and Microsoft Power Platform (Power Automate, Power Apps) * Build scalable, reusable solutions that replace manual or inefficient processes * Partner with business stakeholders and the Business Systems Analyst to understand needs and translate them into technical solutions * Evaluate and determine the appropriate platform for each use case (ServiceNow, Microsoft 365, AI tools or Other) * Identify and implement opportunities to leverage AI and automation to eliminate manual work and improve business outcomes * Design solutions that are scalable, maintainable, and reusable across departments rather than one\-off implementations * Develop and support AI\-driven solutions using tools such as ChatGPT and Microsoft Copilot * Integrate systems using APIs, connectors, and data flows to enable end\-to\-end automation * Contribute to platform governance, including standards for data, workflows, and solution design * Support and guide third\-party vendors delivering platform solutions, particularly within ServiceNow * Document solutions and contribute to internal knowledge sharing * Continuously identify opportunities to improve processes, increase automation, and enhance productivity across the organization * Take ownership of solution design and ensure appropriate platform selection and implementation approach Success in the role (first six months): * Deliver multiple automation and workflow solutions that reduce manual effort and improve efficiency * Successfully partner with the Business Systems Analyst to translate business needs into working solutions * Implement at least one AI\-driven solution that demonstrates clear business value * Contribute to a repeatable approach for intake, prioritization, and delivery of platform solutions * Establish credibility with business stakeholders a