Property Manager Support | AU Real Estate

Property Manager Support - NSW Residential Real Estate (Remote)Work From Home | Full-Time | AU Hours | PH-Based NSW Residential Real Estate Experience EssentialAbout the RoleWe are seeking an experienced Property Manager Support professional to work remotely with a Sydney-based property management team, supporting a live NSW residential portfolio.This is a hands-on support role focused on leasing administration, tenant and landlord communication, maintenance coordination, and compliance, while all inspections and fieldwork are handled locally.You will play a key role in keeping the portfolio organised, compliant, and running smoothly.Key ResponsibilitiesTenant & Landlord SupportManage tenant and landlord enquiries via phone and emailProcess rental applications, lease preparation, and renewalsCoordinate maintenance requests and liaise with tradesMonitor rental payments, arrears, and issue remindersMaintain accurate tenant and owner recordsLeasing & Marketing SupportCreate and manage listings on realestate.com.au and DomainCoordinate advertising, photography, and listing updatesRespond to rental enquiries and assist with inspection schedulingAdministrative & Financial SupportManage inboxes and calendars for the property management teamPrepare leases, reports, and condition reportsTrack key dates including renewals, expiries, and inspectionsSupport arrears tracking, invoicing, and reconciliationsCompliance & ReportingEnsure documentation complies with NSW tenancy legislationMonitor compliance requirements including smoke alarms, insurance, and pool certificatesGenerate reports on arrears, leasing, and maintenance activityRequirements2-4+ years Australian residential property management experience(NSW essential)Strong understanding of NSW tenancy legislation and processesExperience with PropertyMe, Property Tree, or Console Cloud(preferred)Excellent written and verbal communication skillsHighly organised, detail-oriented, and proactiveAbility to work independently in a remote environmentSystems & ToolsPropertyMe(preferred)Property Tree(preferred)Console Cloud(preferred)realestate.com.auDomainMicrosoft Office / Google WorkspaceWhat Success Looks LikeTenant and landlord communication is handled professionally and promptlyLeasing administration and renewals are managed accuratelyMaintenance and arrears are proactively monitoredCompliance requirements are tracked and up to datePortfolio support runs smoothly with minimal issues or missed deadlinesPreferredCertificate IV in Real Estate Practice(CPP40000 / CPP41419 equivalent)Originally posted on Himalayas