Bookkeeper - Customer Service Support

Bookkeeper – Customer Service Support **4K Aluminum of California** 705 Challenger St, Brea, CA 92821 **Pay:** $25\.00 \- $27\.00 per hour **Job Type:** Full\-Time **Schedule:** Monday\-Friday, On\-Site Only **Remote Work:** Not Available About Us 4K Aluminum of California is a growing manufacturer and distributor serving the outdoor living and construction industries. We pride ourselves on providing exceptional products and outstanding customer service to our contractors and business partners. We are looking for a dependable, detail\-oriented **Bookkeeper with strong customer service skills** to join our team. This position is ideal for someone who enjoys working with numbers while also building positive relationships with customers. You'll play a key role in maintaining accurate financial records, supporting daily accounting operations, and assisting customers with billing, payments, and account inquiries. Position Overview The Bookkeeper – Customer Service Support is responsible for managing day\-to\-day bookkeeping functions while providing professional customer support related to invoicing, payments, account balances, and general account maintenance. The ideal candidate is organized, detail\-oriented, personable, and able to communicate effectively with both customers and internal team members. Key ResponsibilitiesBookkeeping \& Accounting * Manage Accounts Payable and Accounts Receivable * Process customer invoices, payments, credits, refunds, and adjustments * Reconcile bank accounts, credit card statements, and General Ledger accounts * Prepare journal entries and account reconciliations * Monitor customer account balances and aging reports * Follow up on outstanding invoices and past\-due accounts professionally * Investigate and resolve account discrepancies * Maintain accurate financial records and supporting documentation * Assist with month\-end and year\-end closing activities * Prepare reports and assist with accounting projects as needed * Maintain confidentiality and accuracy of financial information Customer Service * Answer customer questions regarding invoices, payments, credits, and account balances * Provide exceptional customer service by phone and email * Resolve billing concerns in a professional and timely manner * Process credit card and ACH payments * Coordinate with customers regarding payment arrangements and account updates * Communicate with internal departments to ensure orders and payments are processed accurately * Build positive relationships with customers while maintaining company policies QualificationsRequired * Minimum of 3 years of bookkeeping, accounting, or related experience * Previous customer service experience in an office environment * Experience with Accounts Payable and Accounts Receivable * Strong understanding of bookkeeping principles * Proficiency in Microsoft Office, especially Excel * Excellent written and verbal communication skills * Strong organizational skills and a