Bilingual/Spanish Speaking Medical Assistant

Sixty million Medicare seniors live with chronic disease. The care system sees most of them twice a year. Cadence is building the infrastructure to support them every day. Cadence is a clinical AI company that delivers continuous, proactive care for older adults with chronic conditions like hypertension, heart failure, and diabetes. We pair patients with a dedicated clinical team, integrate deeply into health system EMRs and workflows, and use our Clinical Intelligence platform to monitor vitals, surface risk early, optimize medications, and close care gaps between visits. The result: patients engage with care 100x more than before Cadence, clinicians focus on judgment instead of administrative work, and Medicare saves $2M a week. We operate as a full clinical care delivery organization, not a software vendor. Our clinicians work alongside health system partners, extending the reach of local primary care providers into patients' homes. We're now applying AI agents across these workflows – from alert review and medication titration to lifestyle coaching and care coordination – with clinicians always in control of clinical decisions. **The Role** ============ We’re hiring a Bilingual/Spanish Speaking Clinical Navigator (Medical Assistant) to deliver virtual chronic care support for Medicare patients enrolled in Cadence care programs. Clinical Navigators deliver proactive, patient\-centered outreach and follow\-through. Depending on program needs, this role includes structured patient check\-ins, coaching and goal\-setting, care coordination to close gaps in care, and addressing barriers such as access to resources, transportation, or medication refills. Clinical Navigators document patient interactions in the Cadence platform and collaborate closely with the clinical team to escalate concerns and coordinate next steps, ensuring patients feel supported, informed, and engaged throughout their care journey. **Schedule** ============ This is a full\-time, remote position based in the United States. Standard working hours are Monday through Friday, from 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM Central Time OR from 8:00 AM to 5:00 PM or 9:00 AM to 6:00 PM Mountain Time. **What You’ll Do** ================== * Conduct outbound telephonic patient outreach and provide one\-on\-one coaching and support to patients managing chronic conditions, including but not limited to type 2 diabetes, hypertension, and cardiovascular disease. * Help patients execute personalized care plans and achieve their goals by providing education and coaching focused on behavior modification, nutrition, physical activity, and self\-management strategies using evidence\-based techniques such as motivational interviewing and SMART goals. * Conduct comprehensive assessments of patients' health status, lifestyle behaviors, nutritional habits, and readiness to change. * Educate patients on disease management, medication adherence, symptom recognition, and prevention