Business Value Analyst

About AirshipAirship is trusted by world’s leading brands such as Alaska Airlines, BBC and The Home Depot to drive revenue growth and customer loyalty with exceptional cross-channel customer experiences. Today, brands are challenged to deliver seamless, unified customer experiences across a fragmented array of channels and devices— apps, websites, email, SMS, wallets and more. Airship’s no-code, AI-powered platform was designed with non-technical, growth-focused teams in mind, making it easy to create, test and orchestrate hyper-personalized experiences across all channels. With the ability to easily enrich customer data and rapidly launch growth experiments, Airship enables brands to deliver consistent, meaningful interactions that accelerate conversion and foster deeper customer relationships.We invite you to be part of our journey in building products and delivering services that touch millions of customers around the world every day.To learn more about us, visit www.airship.com, read our blog or follow us on LinkedIn.About the RoleThis is an exciting opportunity to join Airship’s Business Value Services (BVS) organization, a growing team representing a blend of frontline commercial execution and long-term strategic thinking. This role will provide pre-sale support across the Americas to help prospective customers understand the economic benefit of their investment in Airship’s solutions. Primary duties include, but are not limited to, prospect research, creating compelling data-backed business cases, ROI projections using our proprietary in-house forecast tools, and Business Value Presentations. BVS is closely aligned with our global go to market strategy, directly supporting sales pursuits within our top verticals and accounts. This role’s primary focus will be to support customer engagements from initial discovery to value proposals and through Quarterly Business Reviews (QBRs) for select existing customers. This involves creating slide decks, value forecasting, and helping articulate the business impacts of Airship’s solutions. Drawing on your analytical and communication skills, you will work closely with Airship’s Account Executives and Growth Managers to ensure the seamless delivery of meaningful, data-driven value forecasts that help drive positive decision-making and customer success. We are looking for a highly passionate, driven and inquisitive individual who can effectively communicate how our solutions help our prospective customers transform their businesses and support their long-term strategic objectives.What You'll DoQuickly become familiar with prospects’ industries and business modelsUnderstand and articulate Airship’s value proposition across industriesCapture relevant insights and data from prospective customers to assess needs and problemsTranslate recommendations into quantified value potentialsDeliver assessments & presentations to enable our target accounts to make decisions and take actionSales Partnership: Work closely with Airship’s sales team and other functions to help define account strategies and prioritize sales initiatives, based on value potential and opportunity sizeValue Selling: Build compelling business case presentations and ROI (Return on Investment) analyses aimed at accelerating, justifying, and/or expanding sales opportunitiesWhat We're Looking For1-2 years of professional experience, ideally in consultative or strategic customer-facing rolesResults-oriented, strategic thinker that enjoys helping prospects "cross the chasm" from current state to future stateStrong analytical skills, including the ability to derive actionable insights from forecast models and clearly communicate complex ideas to prospect teams, while handling questions and objectionsComfortable leading and executing initiatives and handling conflicting demands creatively and quicklyThrive in working collaboratively and cross-functionally, particularly with Sales, Solution Engineering, and other key partnersExperience experimenting with AI tools in your personal or professional life - or an eagerness to learn!We'd Be Delighted If You Also HaveSpanish language fluencyExperience with quantitative modelingFamiliarity with technology and/or enterprise softwareExperience in B2C, Retail, Travel, or Media Experience in account strategy support, as well as development and execution of value hypotheses, business cases, and commercial proposalsWork Location & Travel RequirementsAirship’s ‘Digital First’ approach to work means that for the majority of our roles, work can be performed remotely, either some or most of the time. Airship believes that flexible work contributes to a more productive and more equitable work environment, and that Airshippers are able to collaborate, innovate, and support one another across different locations and timezones.Some roles may require that employees perform their work from a specific location to support business activities, and/or be within proximity to an Airship office