Administrative Assistant

**Administrative Assistant — Part\-Time with Opportunity to Grow Full\-Time** **Platinum Cleaning \& Restoration \| Salt Lake City, UT** **Approximately 20\-25 hours per week to start \| Remote initially** **Join a Growing Company Where Your Work Matters** Platinum Cleaning \& Restoration is looking for an **upbeat, organized, dependable, and highly motivated Administrative Assistant** to become an important part of our growing team. We are a high\-end cleaning company serving the Salt Lake City area, specializing in fine furniture, rugs, carpet, natural stone, and fiber protection. For over 10 years, we’ve built our reputation by delivering exceptional attention to detail and a level of service that goes beyond our clients’ expectations. Our mission is simple: **Provide the most outstanding service experience possible—every client, every time.** Because you will often be the first person a client speaks with, this is much more than a data\-entry position. You will play an important role in creating the exceptional experience our clients expect from the moment they contact us. **What You’ll Do** Your primary responsibilities will include: * Answer incoming calls from current and prospective clients with an upbeat, friendly, and professional attitude * Help prospective clients understand our services and determine how we can best help them * Schedule appointments and accurately collect the information our technicians need * Respond promptly and professionally to client phone calls, emails, and messages * Make outbound calls to current and prospective clients as needed * Enter and maintain accurate client and job information in our CRM and tracking systems * Perform data entry and administrative tasks using QuickBooks and other software * Monitor company email inboxes and ensure messages receive timely responses * Maintain accurate job notes, client records, and tracking information * Follow up on outstanding tasks without needing constant reminders * Help identify opportunities to improve the client experience and our office systems **Who We’re Looking For** We are less concerned about finding someone who already knows everything and more interested in finding someone with the right attitude, work ethic, and ability to learn. You may be a great fit if you: * Have an upbeat, confident, and professional phone personality * Genuinely enjoy talking with and helping people * Communicate clearly and professionally * Are extremely organized and pay attention to details * Take ownership of your responsibilities and follow through * Have a sense of urgency and don't allow important tasks to sit unfinished * Can work independently without needing constant supervision * Are comfortable making outbound calls * Learn new technology and systems quickly * Are willing to receive feedback and continually improve * Enjoy being part of a growing company where your responsibilities can grow with you Some prior experience using **QuickBooks is require