Cloud Infrastructure Engineer (Remote LATAM)

Atmosera empowers businesses to redefine what's possible with modern technology and human expertise. Our exceptional experience across Applications, Data & AI, DevOps, Security, and the Microsoft Azure platform enables organizations to accelerate innovation, enhance security, and optimize operational agility. As a Microsoft Partner with seven specializations, GitHub AI Partner of the Year, a member of the GitHub Advisory Board, and a member of the prestigious Microsoft Intelligent Security Association (MISA), Atmosera expertly delivers cutting-edge, integrated solutions that deliver business value.At Atmosera, the Service Transition team is responsible for the execution of our statements of work (SOWs) through the design, deployment and troubleshooting of complex Azure cloud-based managed services offerings for a wide array of customers. The Cloud Infrastructure Engineer is part of a team comprised of client-focused technical professionals who have extensive experience in Azure cloud infrastructure. Our seasoned experts operate with complete integrity and are relentless in providing exceptional client support.As a Cloud Infrastructure Engineer, you will interface with customers on a technical level and demonstrate passion for innovative solutions. You epitomize strategic thinking and provide leadership by organizing and leading infrastructure project deployments for client environments. You use a consultative approach in problem solving, including reiterating problem statements, stating assumptions, and proposing actions.What You'll Do Perform advanced infrastructure engineering, design, development, configuration, installation, administration, maintenance, and upgrades of infrastructure components within cloud environments Design and build automated solutions for the deployment, monitoring, and maintenance of cloud-based infrastructures Use continuous improvement techniques and data-driven analysis to improve delivery timeframes and quality Troubleshoot and advise on advanced infrastructure problems for client escalations and internal operations Contribute to the development and productization of custom value-added cloud services that differentiate the company as a thought leader in the industry Collaborate with customers to develop operational runbooks and define alerting telemetry to meet client business needs Perform as a trusted adviser to internal and external clients Lead service transition build teams in the implementation of greenfield cloud environments, deployment of management tooling to brownfield environments, and infrastructure migrations to cloud platforms Assist in the development and training of others Remain informed of new developments and trends in the Microsoft and Azure ecosystems; make recommendations to management on desirable additions and developments Maintain up-to-date configuration documentation for client cloud configurations and deployments The Skills You'll Need Experienced with a variety of IT technologies, specifically Azure, and ability to apply that expertise to work with a variety of solution configurations Experienced with migration of workloads from on-premises to cloud infrastructures Familiar with storage and networking constructs in Azure Desire to work closely with clients to identify business needs and map those needs to cloud solutions Ability to quickly learn new technologies and adapt learning into successful implementation Must have the ability to work within as well as lead in a team-driven environment Must be able to work within an agile or ITIL framework, change management, and regulated environments Must be familiar with Azure and Windows HA setups, administration, and troubleshooting Must be familiar with SQL Always-On deployment and configuration Must be familiar with Azure SQL PaaS and WebApp services Must be familiar with on-premise to Azure migrations Ability to excel in an ever-evolving atmosphere focused on fanatical customer service Ability to multi-task and prioritize workload under deadlines in a fast-paced environment Possess strong analytical problem-solving skills in order to build operational environments and troubleshoot client infrastructure issues rapidly Deliver high standards of customer service for all clients Understanding of IT and Microsoft Azure security best practices Ability to understand, map controls, and implement InfoSec and compliance frameworks Qualifications 7+ years in a technical or service organization, performing hands-on cloud work A BS degree in computer science, related field, or equivalent on-the-job experience Previous professional services or external client-facing experience Advanced knowledge of hyper-scalar cloud technologies, specifically Azure Experience with Microsoft SQL Advanced understanding of Azure networking, NSGs, WAFs, VPN gateways, etc. Track record of practical problem solving, excellent communication, and documentation skills Experience with scripting and automation (i.e., PowerShell, Azure DevOp