Onboarding Team Lead

Numeral is hiring an Onboarding Team Lead to manage and scale their implementation engine. The role involves leading a team of 10+ Implementation Managers, refining playbooks, and ensuring a "white-glove" reputation. This is a high-impact leadership role for someone who thrives in ambiguity and builds structure from chaos.Requirements5+ years of experience in implementation, onboarding, or operationsAt least 2+ years specifically managing or leading teams through high-growth phasesTechnical intuition and ability to discuss APIs, data migrations, and complex logicProven ability to design workflows from scratch and iterate on them as the product evolvesHigh ownership and bias for actionExcellent communication skills across both technical and non-technical stakeholdersBenefitsFlexible, remote-first environmentHigh bar for excellence and strong ownershipTop-tier talent and alumni from Stripe, Airbnb, and NotionImmediate impact and direct contribution to the company's ability to scaleOpportunity to shape a category-definer and reinvent the "boring" world of taxOriginally posted on Himalayas