Student Placement: Tennis Systems Operator 27/28

Location: UK Based with regular global travel around the world to Tennis EventsContract: Full-Time, Fixed-Term - 12 MonthsTravel: Extensive global travel to Tennis Events (travel, accommodation and daily living allowance expenses paid by Hawk-Eye)Assessment Date(s): December 16th, 2026Expected Start Date: Summer 2027Why Hawk-Eye & Why Tennis?Join us at Hawk-Eye and be part of an exciting journey through the world of sports events. Our operations teams play a crucial role in delivering high-quality experiences at major sporting events worldwide. These are the different areas that you can explore:Technical: Testing, improving and stress testing our systems to enhance the performance of our delivery across the tours.Creative: Working closely with TV directors and external broadcasters to provide statistics and storytelling of insights across tennis matches during live broadcasts.Operations: Reviewing, improving and strategising how we improve the efficiency of delivery across the globeProjects: On-site management of our service delivery across the globe. Liaising with external stakeholders to organise our technical requirements to be ready and sites to be prepared for our arrival, and to deliver our services to the deadline of the eventsBroadcast Production: Rigging and directing live TV broadcasts across the Masters 1000s ATP tourYou will be exposed to each of the areas above and find the discipline that works best for you. As you specialise throughout your time in the Tennis department, there is the option to join a more project-focused team and workflow where you can spend more time in an office-based capacity. However, this does not diminish your opportunity to occasionally travel to some of the biggest Tennis events across the world.What Does A Tennis Systems Operator Do?Installation and setup of Hawk-Eye hardware in the build-up to tournaments, including setting up hardware (cameras, cables, networking devices), calibrating the system and performing pre-match checks.Liaise with key stakeholders, including broadcasters and TV directors, to deliver optimal creative and broadcast impact.Liaising with match officials, tournament stakeholders, organisers and third parties to ensure all contractual obligations are delivered seamlessly.Monitoring and operation of Hawk-Eye ball tracking and broadcast systems across one or more courts during live match play.Applying knowledge of tracking theory and system behaviour to ensure high quality tracking output.Setting up, operating and monitoring systems, ensuring accurate data delivery throughout matches.Managing and delivering video review challenges in line with officiating requirements, including communication with Review Officials where applicable.Assisting with our ‘SMART Production’ broadcast delivery at tennis events throughout the year.Providing quick and effective resolution of technical issues, with the ability to identify when to escalate or seek support.Communicating effectively with supervisors and wider operational teams to ensure smooth match delivery and coordination across courts.Supporting and collaborating with team members, including contributing to the development of less experienced operators where appropriate.Completing all pre and post match operational processes to ensure system readiness and accurate reporting.Maintaining a strong understanding of key tracking and operational software, and applying this knowledge in live environments.Demonstrating an understanding of high quality vs. poor tracking output, and proactively making adjustments to maintain performance standards.Contributing to the research and development of new projects and operational improvements.Maintenance and upkeep of the kit and equipment required to operate the system.Why Is This the Right Job for You?This position is perfect for you if you possess:A technical groundingStrong problem-solving skillsExcellent communication and teamwork abilitiesA passion for innovationA willingness to learnThe ability to thrive in a fast-paced and pressurised environmentAn interest in the sport of TennisMust be currently studying towards an undergraduate degreeAt Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you do not meet all of the criteria above but believe that there are certain areas you excel and that you possess the passion and desire to develop the other attributes, then we encourage you to apply.Team CultureAt Hawk-Eye, we pride ourselves on our team culture. We believe in fostering a supportive environment where every team member can contribute their best work. Our core values include:Innovation: We constantly seek new ways to improve and innovate in the sports entertainment industry.Teamwork: We celebrate our successes and learn from our experiences as a team.Passion: Our love for sports drives everything we do.What Difficulties Might I Face?Up to this point, I’m sure there have been many things that you find intriguing about the role, h