Revenue Operations Director

PhotoShelter is a leading digital asset management and creative collaboration platform designed to help brands, creative teams, and photographers organize, distribute, and monetize their visual content. Our platform is trusted by organizations to power their visual storytelling and ensure their assets are secure, accessible, and ready for use across various channels. We’re a cloud technology pioneer in the creative industry and we’re constantly releasing innovative solutions to serve 2,000 of the world’s most exciting brands. We are seeking a Revenue Operations Director to own the performance, predictability, and scalability of our go-to-market engine. This role is responsible for aligning Sales, Marketing, Customer Success, and Finance around a single source of truth for revenue. You will lead forecasting, pipeline management, and GTM process design, ensuring we can efficiently scale to our next stage of growth. Key ResponsibilitiesForecasting & Revenue PredictabilityOwn company-wide revenue forecasting in partnership with Sales and FinanceImprove forecast accuracy and consistency across teamsIdentify risks and gaps in pipeline and provide actionable recommendationsAlign CRM forecasting with financial planning modelsPipeline Health & PerformanceDefine and enforce lead routing, lead and pipeline stage criteria, and conversion benchmarksAnalyze funnel performance and identify bottlenecksDrive initiatives to improve conversion rates and sales efficiencyEstablish clear pipeline coverage and performance targetsGTM Process Design (Lead-to-Cash)Design and optimize end-to-end revenue processes across Marketing, Sales, and Customer Success, covering both inbound and outbound processesEnsure alignment across teams on definitions, handoffs, and accountabilityContinuously reduce friction and improve rep productivityRevenue Insights & Executive ReportingDeliver clear, actionable insights to executive leadershipTranslate data into decisions (not just dashboards)Provide visibility into pipeline health, forecast risk, and productivityCross-Functional AlignmentAct as the connective tissue between Sales, Marketing, Customer Success, and FinanceDrive consistency in metrics, definitions, and reportingFacilitate regular revenue reviews and performance discussionsTeam Leadership & Operational ScaleLead and develop a RevOps team including systems and Salesforce/billing specialists and a Deal Desk functionSet priorities and ensure focus on high-impact workBalance strategic initiatives with operational excellenceTooling & Systems GovernanceOwn the RevOps tech stack strategy and roadmapEnsure systems support business needs without unnecessary complexityEvaluate tool ROI and eliminate inefficienciesAdditional Sales and Finance SupportAssist with rep quota modeling and capacity planningSupport Sales Leadership and Finance with rep comp plan modeling and executionWork with Sales Leadership on Account assignment / territory planningRequirementsWhat You'll Bring to the Table:Experience: 6-10 years in Revenue Operations or Sales Operations, ideally in PE-backed SaaS, technology, or digital asset management platforms. Proven ownership of forecasting and pipeline management for a sales team of at least 10 reps. Experience partnering with executive and sales leadership.Leadership and Communication: Excellent communication skills across technical and non-technical teams. Comfortable operating in ambiguity and scaling environments. Strong prioritization and decision-making skills.Core Capabilities: Strong understanding of SaaS revenue models and metrics. Deep experience with forecasting and pipeline analysis. Systems thinker with end-to-end GTM understanding. Data-driven decision maker.Technical Familiarity: Extensive experience with various GTM tools, including Salesforce, Gong, Qualified, Outreach, ZoomInfo etc. Understanding of billing systems like Zuora and Marketo beneficial.Results-Oriented: A self-starter who thrives on hitting targets and driving business growth.BenefitsWhat We Offer:The ability to grow within a scaling team and develop rich experience supporting teams selling cutting-edge SaaS solutions to enterprise and Fortune 1000 organizations.Daily visual inspiration and media industry enablement through exposure to amazing photographers, videographers, and storytellers who use our tools.Comprehensive Benefits. Competitive annual base salary ($125k-$145k, salary based on factors such as work location, experience, etc.), 401(k) with company match, robust insurance coverage (medical, dental, vision, life), generous PTO plus company holidays, flexible hybrid and remote work options, commuter benefits, and more!Our Commitment to Diversity, Equity & Inclusion: The team at PhotoShelter has a set of foundational values – among them are “we operate with heart” and “our integrity drives everything.” As these values guide our company, PhotoShelter is committed to maintaining a welcoming and respectful workplace that celebrates each employ