Senior Software Engineer

C.H Robinson is seeking a Senior Software Engineer - Microsoft Dynamics 365 - where you won’t just design solutions but also be hands-on in implementing them. Your ability to bridge the gap between business needs and technical excellence will be crucial for the organization’s success.  C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses.  C.H. Robinson recognizes the importance of workplace flexibility. We are committed to providing a remote-friendly work environment, both now and in the future. Our global technology teams will continue to have the flexibility that enables you to work where you are most effective, whether that be remote or in the office.   Responsibilities:   Design and develop new cloud-oriented solutions on Microsoft Dynamics 365 Customer Engagement (CRM) Module.  Perform feasibility assessments, planning, testing, and technical documentation for our implementation teams on the Microsoft Dynamics 365 CRM platform.  Review business, functional, and technical requirements and translate these into technical solutions.  Lead technical delivery of Dynamics 365 CE implementations including security, integration, data migration, and other solution components, while ensuring that application and solution design best practices are followed.  Document, maintain, and update architectural, governance documentation and best practices.  Define interfaces and develop code for modules across products or services and influence or drive architectural changes.  Ensure consistent, usable, forward-looking, maintainable test infrastructure; draw from a large base of design patterns, is an expert in available technologies, and is adept at identifying practices that work well.  Identify code across multiple code bases to optimize, refactor, and reuse code to improve performance and maintainability while ensuring maximum efficiency, effectiveness, and return on investment.  Lead code reviews across the product or service, understand the root causes of issues, and find ways to resolve them.  Proactively identify performance and availability issues, troubleshoot, provide effective options, and resolve issues in production that could span multiple product areas.  Design products or services by using secure programming patterns and finding, fixing, and enhancing security in existing applications; ensure secure best practices are part of design and implementation of new features and applications.  Construct and deliver proposed solution strategies for potential new technologies and work with architecture to review and approve proposals.  Mentor and coach other software engineers, and proactively seek mentorship from others.  Lead the effort in defining the engineering lifecycle and practices for the team and associated teams in partnership with the principal software engineer.  Drive collaboration across multiple teams; find ways to accomplish more by enabling others.  Anticipate business needs and present options to leadership and business stakeholders with product managers.  Required Qualifications:  10+ years of experience designing and driving implementation of large-scale software products or services that span multiple systems     8+ years of experience with Dynamics 365 CRM modules and functionality (Sales, Customer Service, Marketing/Customer Insights is a plus).  5+ years of experience with Microsoft Dynamics 365 CRM and Power Platform tools (Power Apps, Power Automate, Power BI).  Experience in CIJ with unified and traditional routing  Experience with data modeling, integration, and reporting using Dynamics 365 and Power Platform.  5+ years of experience in administering Microsoft Dynamics 365 and Power Platform (Power Apps, Power Automate, Power BI).  Expert knowledge of Microsoft Dataverse and its implementation.  Experience with modern development languages (ex. .NET core, C#, JavaScript, typescript, react, python)  Experience working on architectural design and analyzing the impact on cost, performance, reliability, and other KPIs.  Experience in creating Plugins, Workflows, and Custom API. azure functions, SSIS packages, PCF controlsExperience with AI hub, copilot studio, building AI prompts to be used in power automate flows in dynami