Business Analyst

Business Analyst All IT Solutions United States · Spartanburg, South Carolina Workplace Type — Remote Employment Type — Contract We are currently seeking a qualified Business Analyst to support this engagement. Please review the complete requirements, work location, employment type, and screening questions before applying. Candidates whose experience closely matches the position will be contacted directly by the AIS recruiting team. Job Summary All IT Solutions is seeking a Business Analyst to join a client engagement. Responsibilities * IT \- Spartanburg County \- Business Analyst \- Advanced 366 N Church Street Spartanburg South Carolina 29303 12 Months from projected start date * Lead discovery sessions, interviews, and workshops with IT teams and County stakeholders * Inventory existing technical, operational, security, system, application, infrastructure, and recovery documentation * Analyze and document current\-state business and IT processes, workflows, roles, dependencies, handoffs, and pain points * Create process maps, workflow diagrams, data/process flows, inventories, matrices, and other analysis artifacts using Microsoft Visio and Microsoft 365 * Identify documentation gaps, single points of knowledge, process risks, inconsistencies, and opportunities for standardization * Gather, organize, validate, and prioritize requirements for SOPs, runbooks, knowledge articles, system documentation, and recovery documentation * Translate SME knowledge into clear, structured source material and collaborate closely with the Technical Writer * Facilitate review and validation sessions to ensure documented processes accurately reflect County operations * Maintain a documentation backlog, status tracking, priorities, ownership, and dependencies * Support development of documentation standards, templates, governance, ownership, review cycles, and repository organization * Excellent written, verbal, organizational, and analytical skills Required Qualifications * Ability to analyze undocumented or inconsistently documented processes and convert institutional knowledge into structured artifacts * Ability to manage multiple workstreams, priorities, dependencies, and deliverables with limited supervision * Bachelor's degree in Information Technology, Information Systems, Business, or a related field, OR equivalent relevant professional experience * 10\+ years of demonstrated business analysis experience in complex IT or technology environments * Strong requirements elicitation, interviewing, facilitation, and stakeholder\-management skills * Advanced proficiency with Microsoft 365, including Word, Excel, PowerPoint, Teams, SharePoint, and related collaboration tools * Strong proficiency with Microsoft Visio for process mapping, workflow documentation, and technical/business diagrams * Experience working with technical SMEs across infrastructure, applications, service delivery, cybersecurity, or similar IT disciplines * (RANK IN ORDER