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Operational Excellence Manager – JKM Region

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74d ago

0ManagementJapanhimalayas
Front-Office-Guest-Services-OperationsOperational-ExcellenceHotel-operations-managementProcess-ImprovementChange-ManagementOperational-Excellence-ManagerOperations-Excellence-ManagerQuality-Excellence-ManagerManager

Job Description

What will I be doing?As the Operational Excellence Manager, you will be responsible for performing the following tasks to the highest standards:Drive regional Operational Excellence strategy aligned with OE 2.0 initiatives. • Establish and monitor productivity benchmarks and KPIs across JKM hotels. • Ensure weekly LMS reporting discipline and data accuracy. • Analyze labor productivity trends and provide actionable insights. • Collaborate with hotel leadership to improve rostering discipline and labor alignment. • Lead and support Time & Motion studies across properties. • Train OE Champions and hotel teams on OE tools and methodologies. • Identify and share best practices across hotels. • Support change management and continuous improvement culture. • Various ad hoc projects as required Originally posted on Himalayas