Operational Excellence Manager – JKM Region
name
74d ago
0ManagementJapanhimalayas
Front-Office-Guest-Services-OperationsOperational-ExcellenceHotel-operations-managementProcess-ImprovementChange-ManagementOperational-Excellence-ManagerOperations-Excellence-ManagerQuality-Excellence-ManagerManager
Job Description
What will I be doing?As the Operational Excellence Manager, you will be responsible for performing the following tasks to the highest standards:Drive regional Operational Excellence strategy aligned with OE 2.0 initiatives.
• Establish and monitor productivity benchmarks and KPIs across JKM hotels.
• Ensure weekly LMS reporting discipline and data accuracy.
• Analyze labor productivity trends and provide actionable insights.
• Collaborate with hotel leadership to improve rostering discipline and labor alignment.
• Lead and support Time & Motion studies across properties.
• Train OE Champions and hotel teams on OE tools and methodologies.
• Identify and share best practices across hotels.
• Support change management and continuous improvement culture.
• Various ad hoc projects as required
Originally posted on Himalayas
