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Mercier Consultancy BG

German Speaking Reservations Agent For Singapore Airlines

Mercier Consultancy BG

1d ago

0OtherGreecehimalayas
German-Speaking-Customer-Service-RepresentativeGerman-Language-Customer-Service-JobsBilingual-German-English-Customer-Support-SpecialistAirline-Reservation-AgentTravel-Customer-Service-RepresentativeCustomer-SupportCustomer-ServiceEntry-level

Job Description

Role OverviewMercier Consultancy Group is proud to present an exceptional career opportunity for a German Speaking Reservations Agent For Singapore Airlines position in Greece. In this prestigious role, you will serve as a dedicated reservations and customer support specialist for Singapore Airlines, assisting German-speaking travellers with their flight bookings, itinerary changes, and aviation-related enquiries.What You Will DoHandle inbound reservations enquiries from German-speaking customers via telephone, email, and live chat, providing accurate and professional assistance in alignment with Singapore Airlines' world-class service standards. Process flight bookings, ticket amendments, cancellations, and rebookings within the airline's reservation systems.Why It Might Be a FitNative or fluent German language skills (spoken and written) are essential for this role. A solid command of English (spoken and written) is required for internal communication and operational purposes. Previous experience in customer service, reservations, travel, or the Airlines / Aviation industry is highly advantageous.RequirementsNative or fluent German language skills (spoken and written)A solid command of English (spoken and written)Previous experience in customer service, reservations, travel, or the Airlines / Aviation industryFamiliarity with airline reservation systems (such as Amadeus, Sabre, or Galileo)Strong communication and interpersonal skillsA proactive, detail-oriented approachValid EU passport or appropriate work authorization permitting employment in GreeceBenefitsCompetitive Monthly SalaryFully Paid Relocation PackageMonthly Performance Bonus2 Extra Salaries Per Year (13th and 14th salary)Fully Paid Professional TrainingComprehensive Health InsuranceDynamic, multicultural, and supportive working environmentGenuine long-term career development opportunities within the Airlines / Aviation sectorOriginally posted on Himalayas