Senior Manager, Events

OverviewYour Future. Secured. ISC2 is a force for good. As the world’s leading nonprofit member organization for cybersecurity professionals, our core values — Integrity, Advocacy, Commitment, Diversity, Equity & Inclusion and Excellence — drive everything we do in support of our vision of a safe and secure cyber world. Our globally recognized, award-winning portfolio of certifications provide an independent and globally recognized endorsement of cybersecurity knowledge, skills and experience for all career levels. Our charitable arm, the Center for Cyber Safety and Education, enables ISC2 and our members to serve the public by educating the most vulnerable about cyber risks and empowering access to enter and thrive in the cyber profession. Learn more at ISC2 online and connect with us on Twitter, Facebook and LinkedIn. When you join ISC2, you’ll demonstrate your commitment to an inclusive and equitable environment. Your support of the unique perspectives and experiences shared by our global cybersecurity workforce and profession will be recognized. We invite you to take an active role in helping us create a true sense of belonging across our organization — an environment of authenticity, trust, empowerment and connectedness that empowers all of our successes. Learn more.Position SummaryThe Senior Manager, Events is responsible for strategic oversight, portfolio performance and team leadership for the Americas event portfolio, including in-person, virtual and hybrid events, workshops, and webinars. You will set priorities, success metrics and operating frameworks to ensure events deliver strong member engagement, brand impact and revenue performance. You will also serve as the global program owner for ISC2s virtual events and webinar portfolio, driving continuous improvement in program design technology, scalability and attendee experience. In addition, you will lead and coach a high-performing team of event planners, providing direction and coaching, and ensuring the team's delivery of financially successful events that support organizational goals for engagement, education, and growth. **This position is not available to residents of California**.ResponsibilitiesTeam Leadership & CollaborationProvide strategic leadership, oversight, and governance for the Americas Event team, ensuring consistent delivery across in-person, hybrid, virtual, and webinar programsLead annual planning, set team goals, success metrics and timelines for the Americas event portfolio, ensuring alignment with organizational prioritiesOversee regional event budgets, forecasts, pricing models and cost-of-delivery analysis to support informed decision-making Review event performance, financial outcomes and attendee insights to guide portfolio optimization and future planningPartner with cross-functional teams to ensure audience acquisition, optimized member programming, and content alignmentEstablish team priorities, operating procedures and resource allocation to support balanced workloads, operational excellence and scalable deliveryFoster an inclusive, collaborative and ISC2 values-aligned team culture Budgeting and ReportingOversee and deliver regional event performance reporting, including expenses, revenue contribution, attendee and sponsor feedback, and ROI analysis Translate performance data into clear recommendations and decisions for leadership regarding investment, prioritization and future improvementsConduct competitive analysis and audience insights to benchmark performance and identify growth opportunitiesManage event budgets, ensuring accuracy, responsible spending, and allocation across eventsDevelop and maintain scalable processes, SOPs and operational frameworks for the Americas event teamIdentify operational, technical and financial risks and develop mitigation strategiesProgram Ownership: Virtual Events & WebinarsDefine the vision, success metrics and roadmap for ISC2’s virtual events and webinar portfolio, ensuring scalability, consistency and long-term valueServes as the strategic owner of ISC2’s global virtual event and webinar program, setting direction for programming, technology, attendee engagement and partner integrationProvide oversight and governance to ensure consistent, high-quality delivery by production teamsCollaborate with marketing, communications, business development, member engagement and content teams to optimize virtual audience acquisition and engagementOversee the global webinar calendar, intake process and production team to ensure consistency and quality Operational & Technical OversightProvide oversight of ISC2’s event technology ecosystem, including vendor relationships, contracting, integrations and data flows Evaluate technology performance, identify gaps and drive adoption of tools or enhancements that improve event efficiency, reporting and attendee experienceProvide thought leadership and contribute to committees or initiatives as assignedStay current on trends in event management