Insurance Billing/Collection Assistant III - Surgery

Scheduled Hours40Position SummaryPerforms advanced billing and collection activities. Acts as Lead IBC Assistant. Make collection calls, verifying accuracy and completeness of claims, contacts insurance companies and collection agencies in regards to expediting payments from various payers for physician’s services. Handles discounts, adjustments and charge corrections.Job DescriptionPrimary Duties & Responsibilities: May act as a Lead IBC Assistant. May train and provide guidance to other IBC Assistants.Performs collection follow-up duties on specific financial classifications, such as commercial insurance, self-pay, Medicare and Medicaid claims.Handles discounts, adjustments and charge corrections.Makes collection calls to insurance companies and patients to ensure timely payment of claims.Reviews remittance advises for rejection and accuracy of payment amounts.Verifies accuracy and completeness of charge tickets, monitors attachments for claims to obtain maximum reimbursements.Contacts insurance companies regarding posting payments and collection agencies regarding payment reports.Responds to questions and requests from Insurance companies.Supports customer service unit in answering billing and collection questions.Acts as back-up support for Accounts Receivable staff during peak times, vacations and illnesses.Working Conditions:Job Location/Working ConditionsNormal office environmentPhysical EffortTypically sitting at desk or tableRepetitive wrist, hand or finger movement (PC typing)EquipmentOffice equipmentThe above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required QualificationsEducation:High school diploma or equivalent high school certification or combination of education and/or experience.Certifications/Professional Licenses:No specific certification/professional license is required for this position.Work Experience:Billing Or Insurance (3 Years)Skills:Not ApplicableDriver's License:A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred QualificationsEducation:No additional education unless stated elsewhere in the job posting.Certifications/Professional Licenses:No additional certification/professional licenses unless stated elsewhere in the job posting.Work Experience:Post-Secondary Education (2 Years)Skills:Collections Strategies, Communication, Computer Literacy, Confidential Data Handling, Medical Terminology, Office Equipment, Telephone SystemGradeC08-HSalary Range$20.57 - $30.84 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.QuestionsFor frequently asked questions about the application process, please refer to our External Applicant FAQ.AccommodationIf you are unable to use our online application system and would like an accommodation, please emailCandidateQuestions@wustl.eduor call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits StatementPersonalUp to 22 days of vacation, 10 recognized holidays, and sick time.Competitive health insurance packages with priority appointments and lower copays/coinsurance.Take advantage of our free Metro transit U-Pass for eligible employees.WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.WellnessWellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and mo