Medical VA

**Job Summary** We are looking for a Medical Receptionist Virtual Assistant who can deliver excellent patient service, handle administrative coordination, and maintain professionalism in a HIPAA\-compliant environment. You’ll be supporting U.S. healthcare providers remotely by ensuring seamless communication between patients, physicians, and staff—helping our growing start\-up build efficient, compassionate care operations from the ground up. **Duties** Answer and route phone calls professionally and courteously * Respond to voicemails, messages, and patient inquiries in a timely manner * Greet patients virtually and manage general inquiries with empathy * Maintain accurate patient communication logs and documentation * Schedule, confirm, and manage patient appointments * Support the provider with administrative tasks and coordination needs * Ensure all interactions are compliant with HIPAA and clinic protocols * (Nice to Have) Assist with basic social media management tasks, such as responding to comments, tracking engagement, or coordinating post schedules **Qualifications** * At least 1 year of experience as a Medical Virtual Assistant or Medical Receptionist * Leadership exposure or involvement in process improvement initiatives is a plus * Strong communication and interpersonal skills (verbal and written) * Highly proactive, with strong attention to detail and emotional intelligence (high EQ) * Comfortable working in fast\-paced, evolving healthcare settings * Ability to work independently and handle ambiguity * Experience using EHR/EMR systems (e.g., AthenaHealth, eClinicalWorks, Kareo, etc.) Work Location: Remote