Executive Assistant

Overview: Knowledge Services is seeking a highly organized, proactive, and detail\-oriented **Executive Assistant (EA)** to provide both administrative and operational support in a fully remote, long\-term role on behalf of our client. This position is ideal for someone who thrives in a fast\-paced environment, enjoys building systems, and can evolve from foundational administrative support into a more strategic partner. The ideal candidate will bring strong experience in process optimization, data tracking, and executive support, with a demonstrated ability to build and manage systems that improve efficiency and visibility. **Experience Required** The ideal candidate should have hands\-on experience with:* Expense report management and tracking * Drafting and documenting Standard Operating Procedures (SOPs) * Evaluating and tracking Key Performance Indicators (KPIs) * Building executive dashboards and reporting tools * Process documentation and workflow standardization * Utilizing procurement tools and vendor management systems Responsibilities: **Role Responsibilities****Phase 1: First 1–3 Months (Foundational Support)** Focus: Build trust, streamline administrative workflows, and reduce repetitive workload* Manage executive calendar and scheduling * Oversee email inbox organization and prioritization * Conduct travel research and create detailed itineraries * Prepare meeting agendas and take detailed notes * Perform data entry and maintain CRM systems * Organize and maintain digital file systems * Track and manage expenses * Draft and document Standard Operating Procedures (SOPs) * Manage passwords and login credentials securely * Draft internal communications and updates * Develop internal templates for recurring needs * Set reminders and manage deadlines * Research vendors, tools, and software solutions * Compile and maintain contact lists * Create basic presentation materials * Draft follow\-up and thank\-you communications * Convert meeting notes into actionable task lists * Track project progress (e.g., Asana or similar tools) * Collect and organize stakeholder feedback **Phase 2: Months 3–6 (Systems \& Operational Support)** Focus: Transition into operational support and systems integration* Coordinate across team members, stakeholders, and contractors * Manage recurring workflows and process automation * Track KPIs and maintain performance dashboards * Prepare regular status and performance reports * Track invoices, renewals, and procurement timelines * Manage follow\-ups across projects and stakeholders * Coordinate event planning and logistics * Monitor and summarize relevant industry news and insights * Create and manage surveys or feedback forms * Maintain file version control and documentation systems Qualifications: **Qualifications*** Proven experience as an Executive Assistant, Operations Assistant, or similar role * Strong organizational and multitasking skills with attention to detail * Experience supporting executive