Virtual Success Coach Coordinator

Position OverviewFounders Classical Academy is a public, tuition-free K–12 charter school rooted in the classical liberal arts tradition. Our vigorous academic program prepares students for success in school, work, and life. Our mission is to cultivate wisdom and virtue in students through the pursuit of truth, beauty, and goodness within a distinctly classical and character-forming environment.The Student Success Coordinator serves as the strategic and operational lead for student engagement, attendance, and success programming. This role ensures the consistent implementation of high-quality Student Success systems, aligning to network expectations while adapting to each school’s unique student population.As a member of the administrative leadership team, the coordinator oversees Success Coaches, leads and develops onboarding and engagement programming, and partners closely with school leadership to remove barriers to student achievement. This role requires strong cross-school leadership, data-driven decision-making, and the ability to build systems that drive measurable improvements in attendance, persistence, engagement, and academic outcomes.Key ResponsibilitiesLeadership & Program OversightServe as the Student Success leader across all three schools, ensuring consistency and fidelity of implementation Directly supervise and manage Success Coaches including hiring input, onboarding, coaching, and performance managementSupervise and develop Success Coaches, including coaching, feedback, and performance management Design, implement, and monitor Student Success programming aligned to onboarding and engagement frameworks Lead and manage re-enrollment efforts across all three schools, ensuring a coordinated, data-driven approach to retaining students year over year Partner with school leadership and Operations to execute re-enrollment campaigns, including communication plans, outreach to undecided/unknown families, and tracking of return intentAct as a mentor and role model for staff, building a culture of accountability and student-centered support Step in to support or backfill coaching responsibilities as needed Onboarding & Early EngagementLead the design and execution of a comprehensive onboarding experience for all new students and families Ensure consistent implementation of welcome calls, including expectations setting, relationship building, and early barrier identification Oversee and support the facilitation of live Orientation sessions for students and families, ensuring high attendance and engagement Develop and implement Parent University sessions to equip families with tools, resources, and confidence to support student success in a virtual environment Establish clear onboarding milestones (e.g., welcome call, first login, orientation completion, first assignment submission, live session attendance) and ensure accountability across teams Design and maintain tracking systems to monitor new student engagement, participation, and early risk indicators Analyze onboarding data to identify trends, gaps, and opportunities for improvement across schools Partner with Enrollment, Operations, and Academic teams to ensure a seamless transition from enrollment to active academic engagement Implement proactive outreach strategies for students who do not engage within the first days/weeks of enrollmentStudent Engagement Lead the development and execution of tiered outreach and intervention systems Oversee identification of disengaged students and ensure timely, effective interventions and Success Plan implementation Partner with Principals, Counselors, and staff to address academic, attendance, and behavioral barriers Ensure alignment between engagement efforts, re-engagement strategies, and graduation pathways Support implementation of PBIS and other student motivation/recognition systems Cross-School Systems & AlignmentEnsure consistent processes, expectations, and communicationStandardize best practices while allowing for school-level customization Serve as the primary escalation point for student success and engagement concerns Collaborate with the Executive HOS to align strategy, priorities, and outcomes across schools Data & AccountabilityMonitor and analyze student engagement, attendance, and performance data across all schools Track and report key metrics, identifying trends and areas for improvement Drive data-informed decision-making and continuous improvement cycles Ensure accurate data entry and integrity within systems (e.g., PowerSchool and other platforms) Staff Operations & SupportOversee daily workflow and task management for the Success Team Ensure clear communication of priorities, deadlines, and expectations Support staff evaluations through data collection, observation, and feedback Facilitate team meetings, professional development, and training QualificationsBachelor’s Degree in Education, Social Services, or related field (required) 4+ years of experience in a K–12 educational settin