Fully Remote | US-Based Sales Representative | BPO/Call Center Experience

**Why This Role Exists** We are scaling our US operations and need high\-energy business\-to\-consumer (B2C) closers to turn warm leads into long term customers. At HelpGrid, you aren’t just making calls; you are the driving force behind our revenue growth and the first point of connection for our US based clients. If you thrive in a fast\-paced environment and love hitting targets, this opportunity is for you. **What You’ll Own** * **The Full Sales Cycle:** Managing warm leads from the initial hello to the final "yes." * **Relationship Building:** Quickly establishing rapport with US\-based prospects to understand their needs. * **Strategic Selling:** Mastering the art of upselling and cross\-selling to maximize every interaction. * **Data Integrity:** Maintaining a clean CRM to ensure no opportunity falls through the cracks. **What Success Looks Like** * **First 30 Days:** Complete our intensive sales training, master the product scripts, and begin hitting your daily call volume targets. * **Day 90 and Beyond:** Consistently meet or exceed monthly conversion targets and maintain high CSAT (Customer Satisfaction) scores by providing value\-driven solutions. **What We’re Looking For** * **Proven Sales Experience:** Experience in BPO/Call Center environments preferably supporting U.S. campaigns within industries such as Telecom, SaaS, Insurance, or similar high\-volume sales environments. * **Objection Handlers:** You don't see a "no" as a dead end, but as a challenge to find a better solution. * **Tech Savvy:** Comfortable navigating CRMs and multiple tools while maintaining a high\-energy conversation. * **Strong Communication Skills:** Excellent verbal English skills with the ability to adapt naturally to various personas. * **Results\-Driven:** You enjoy targets, performance metrics, and being rewarded for strong results. * **Technical Readiness (BYOD):** You have a reliable home office setup featuring a computer with at least an **i5 processor (or equivalent)**, **8GB of RAM**, and a stable, high\-speed internet connection. **Who Thrives Here** You’ll do well here if you are: * Competitive but coachable * Self\-motivated and disciplined * Energised by targets and incentives * Positive under pressure * Hungry to grow your earnings and career We’re building a team of people who enjoy winning individually while supporting each other as a team. **What’s In It For You** * **Uncapped Earning Potential:** Enjoy a competitive base pay and uncapped commissions * **Full\-Time Schedule**: 40 hours per week * **Fully Remote**: Work from the comfort of your home office * **Two (2\)** Consecutive Days Off each week * **Paid Time Off and Holiday Pay** * **Fully\-Paid Training** * **Career Growth:** We prioritize internal promotions; your success here leads directly to leadership or specialist paths. * **Culture of Recognition:** From “Top Performer” awards to shout\-outs in our high\-energy team huddles, plus exciting performance\-based rewards