Homeless Services, Coordinated Entry System Coordinator (Los Angeles Area or REMOTE ROLE)

Description **Homeless Services, Coordinated Entry System Coordinator** =========================================================== ICF’s Homeless Services team works with federal agencies, state and local governments, non\-profits, and other community partners to implement evidence\-based best practices and to innovate and identify new solutions to end homelessness. ICF is currently seeking an experienced and mission\-oriented candidate to support the implementation and operation of a Coordinated Entry System (CES) for a large Continuum of Care (CoC). As a critical member of the CES implementation team, the CES Coordinator will be responsible for coordinating program operations related to the CES process and workflow. This includes effectively matching housing referrals to program openings and unit vacancies; actively monitoring CES workflows to ensure resource alignment; supporting system navigation activities to reduce move\-in timelines; and addressing barriers at both the system\- and program\-levels to ensure continuous CES outflow. The position serves as a key liaison between housing providers, outreach teams, shelters, access sites, and other community partners to facilitate effective housing matching, referral management, and successful housing placements. ***Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award.*** **Key Responsibilities:** **Coordinated Entry Implementation** * Implement CoC CES policies, procedures, and requirements, including administration of CES assessment tools, prioritization policies, referral processes and workflows (including relevant HMIS technologies), project\-level eligibility, and matching protocols. * Conduct CoC\-defined coordinated entry administration and management procedures and protocols to reduce unit vacancies, expedite the rate of referrals from CES to housing, and improve move\-in processes for households experiencing homelessness. * Gather and analyze data on household strengths and barriers and program\-level service offerings and eligibility criteria to remove barriers to housing and to improve CES processes. * Implement all CES guidance in a standardized and uniform manner, including housing applications, service coordination activities, and data tracking to ensure transparency and fairness in CES operations. * Support cross\-functional, interagency, and system\-wide collaboration to identify process and workflow issues, and coordinate with appropriate leadership to develop and implement solutions across the CES. **Training and Technical Assistance** * Contribute to the development of training materials to CES access sites and CES participating providers, including compliance training, operational forms/guides, and technical assistance materials such as FAQ documents and toolkits. * Translate policy requirements and technical documentation int