Customer Experience Representative, Change of Service

Comcast is seeking a Customer Experience Representative to provide end-to-end support for customers looking to modify their current services and capitalize on generating new revenue or lines of business. The ideal candidate will have excellent communication and problem-solving skills, and be able to work in a fast-paced virtual environment.RequirementsProvide end-to-end support for customersModify current services and capitalize on generating new revenue or lines of businessEstablish and build rapport as a product ambassadorAccurately and confidently handle various types of customer inquiriesIllustrate value of products and engage in consultative relationships with customersProactively address all customer needs and advocate for customersComplete required coursework and progress to Level Two within 12 months of hireBenefitsBase Rate: $16.00/hourly non-negotiable5% quarterly bonusUncapped monthly commissions for meeting sales-related metricsCareer growth and progression plansOriginally posted on Himalayas