Systems Engineer I

Systems Engineer ISummary of Position:The Systems Engineer I works as a member of the Cloud Infrastructure team within Technical Operations. This role is tasked with keeping the existing infrastructure stable while helping to create an automated monitoring systems and administration tools.Duties & Responsibilities:Provide daily IT Operations SupportMaintain existing network infrastructure and support data backup and recovery procedures to safeguard critical systems and dataInstall, configure, and maintain Windows servers, applying patches and updates as requiredWorking knowledge of server support; Physical and Virtual as well as different type of Operating Systems (Windows/Linux)Ability to automate server and service provisioning and other tasksCreate and maintain comprehensive system documentation, including server configurations, network diagrams, and standard operating proceduresShare knowledge and collaborate with team members to enhance overall system administration capabilitiesRespond to system-related incidents and service requests, providing timely resolutions and support to end-usersParticipate in an on-call rotation to address urgent issues outside regular business hours.Manage and monitor all installed systems and infrastructureProactively ensure the highest levels of systems and infrastructure availabilityMonitor and test application performance for potential bottlenecks, identify possible solutions, and work with departments to implement those fixesWrite and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasksLive by the standards set by the Verisma Core Values and ensure that business is transacted accurately and with the highest ethical standardsMinimum Qualifications:High school diploma or equivalent; 2-year degree or relevant experience required1-2 years of experience in system infrastructureHealthcare industry experience preferredProficiency in Windows Servers, Active Directory, cloud management, monitoring, and PowerShell scriptingKnowledge of systems, networking software/hardware, and networking protocolsExperience with virtualization, containerization, and monitoring systems with current toolsStrong problem-solving aptitude and resourcefulnessAbility to multitask, adapt to changing priorities, and work collaboratively across departmentsExcellent communication and interpersonal skillsProven ability to deliver resultsCommitment to building stable, reliable, and high-performing systems that streamline workflowOriginally posted on Himalayas