Senior Learning Consultant

**ADP is hiring a Senior Learning Consultant. We will be considering remote candidates in the US for this opening.** In this role, you will have an opportunity to learn strong facilitation skills that will help you in having a major impact for our associate and client learners. You will grow in functional knowledge of ADP products and processes. Through consulting with learners and partners, you will grow in your ability to have direct, effective impact. **What you’ll do:** * **Delivery:** Deliver functional, technical, and/or soft skills training to associates and clients. This may include new hire orientation and/or any rotational associate training, and all product curricula, enhancement product curricula, and associated process and soft skill training as a result of a new system release, a new job tool or process, as well as role specific process changes Apply adult learning theory and facilitation techniques to manage group and individual dynamics and learning styles to ensure the success of each learner. Respond to participant questions and elaborate on training content using knowledge of products, business processes, and roles and responsibilities. Deliver core orientation and service skills training programs in addition to product training. Demonstrate additional skill using the available delivery tools when delivering virtual training; has the ability to train more complex topics in a single portfolio or topics that are across businesses and multiple portfolios * **Effectiveness:** Consults with instructional designers on curricula effectiveness and makes recommendations on changes to existing classes and the development of new classes to enhance associate performance and client experience. Identify opportunities to integrate curriculum among products as well as opportunities to blend curriculum among products as well as opportunities to blend curriculum to enhance scalability and operational efficiencies. * **Functional Knowledge:** Keep up\-to\-date and proficient on products and processes used by Enterprise Learning to facilitate training (ie. Virtual training tools), prep the classroom, (ie. Desktop imaging/cleanup tools) and enroll and track course enrollment (ie. Learning Management System). Keep up\-to\-date and proficient on ADP's products and services. Maintain all relevant certifications to products and services. Keep abreast of the latest industry trends in regards to service skills, communications skills, and facilitation skills**.** * **Consulting:** Understand associate performance goals and consult with associates on how to best apply tools and processes to efficiently and effectively perform their roles. May provide feedback to participants’ managers, the Learning Business Partner, or Enterprise Learning leadership on skill gaps that exist within the business group or job function and recommend solutions for bridging gaps. Where applicable, understand client business needs and consult with clients on how to best utili