Operations Specialist

Purpose of the Role To support the day-to-day internal operations of the agency by streamlining workflows, managing project execution, and ensuring smooth coordination between departments. The Operations Specialist plays a crucial role in optimizing performance, maintaining accurate documentation, and driving efficiency across teams to meet project and client objectives.About the Role As an Operations Specialist at Painter Marketing Pros, you will manage project tasks, coordinate cross-team workflows, maintain accurate records, and contribute to process improvements. You’ll work closely with the Operations Manager and various teams to ensure smooth execution of deliverables and support operational excellence. This is a remote, full-time role working 9 AM–6 PM EST.What You'll DoEnsure all internal and client deliverables meet timelines and expectationsCollaborate with cross-functional teams to manage and execute project tasksUse project management tools like ClickUp, Asana, and Zapier for task tracking and automationMaintain accurate records of project activities and communications in the CRMIdentify inefficiencies and recommend process improvementsSupport rollout of new workflows and best practicesAssist with tracking and analyzing KPIs for operational adjustmentsEducate team members on processes, tools, and digital productsCreate and update SOPs and documentation for workflowsAnalyze operational data and report insights to the Operations ManagerRequirements1–3 years experience in operations, project coordination, or administrative support in a digital settingStrong organizational skills and attention to detailFamiliarity with project management tools like ClickUp or AsanaExcellent written and verbal English communication skillsProficiency with Google Workspace (Docs, Sheets, Slides, Gmail)Exposure to sales, marketing, or client delivery functions is a plus (Google Business Profile, Local Service Ads, Meta Advertising, Google Advertising, Basic SEO etc)Comfortable working full-time, 9 AM–6 PM EST, Monday to FridayOriginally posted on Himalayas