Practice Administrator (Independent Contractor)

**Practice Administrator (Independent Contractor)** **Healing Hearts Counseling Service PLLCArdmore, Oklahoma \| Remote with occasional onsite work1099 Independent Contractor \| Approximately 20 Hours per Week \| Starting at $18/hour** **Join a Growing Mental Health Practice That Is Building for the Future** Healing Hearts Counseling Service is seeking a highly organized, proactive, and service\-oriented **Practice Administrator** to support the daily operations of our growing outpatient mental health practice. This is not a receptionist position. We are seeking someone who enjoys solving problems, improving systems, supporting providers, and creating an exceptional client experience. If you are someone who takes ownership, communicates proactively, thinks critically, and enjoys helping an organization grow, we encourage you to apply. **About Healing Hearts Counseling Service** Healing Hearts Counseling Service provides compassionate outpatient mental health services to individuals, couples, families, and groups throughout Oklahoma and Kansas. Our mission is to help clients transform their life's narrative through quality clinical care while building an organization known for operational excellence and exceptional service. **What You'll Do** As the Practice Administrator, you will support the day\-to\-day operations of the practice by: * Coordinating client scheduling and provider calendars * Responding to client phone calls, emails, and text messages * Reviewing intake paperwork before appointments * Verifying insurance benefits * Following up on insurance claims and denials * Assisting with provider credentialing and CAQH maintenance * Organizing electronic and physical records * Managing shared email and administrative communication * Supporting administrative projects and workflow improvements * Helping maintain efficient business operations **Required Experience** Applicants must possess **ONE** of the following: * At least **2 years** of experience in behavioral health administration, healthcare administration, medical office administration, medical billing, insurance verification, credentialing, executive administration, or practice operations; **OR** * At least **3 years** of progressively responsible administrative experience supporting a fast\-paced professional office requiring organization, communication, customer service, and independent problem\-solving. **Preferred Experience** Experience in one or more of the following is preferred: * Mental Health * Behavioral Health * Medical Office Administration * Healthcare Administration * Practice Administration * Healthcare Operations * Insurance Verification * Medical Billing * Claims Follow\-Up * Provider Credentialing * CAQH * HIPAA Compliance * Executive Administration **Technology Skills** Experience with the following is preferred: * Google Workspace * Google Drive * SimplePractice or another Electronic Health Record * Microsoft Office * ChatGPT * Cloud\-based busi