Pre-Sales Solutions Manager

Pre\-Sales Solutions Manager**Location:** Fully Remote, USA ET **Contract Type:** Full\-time, permanent, 40 hour per week Mon\-Fri **Interviews:** Max 3 stages **Reports to:** John Peters, Sales Manager About Vable**Vable** builds content intelligence software used by international law firms, consultancies and government teams. We help organisations turn information overload into competitive advantage. We are at an inflection point. AI is reshaping how legal professionals consume and act on information. Our go\-to\-market engine needs to match the ambition of the product. Now we need someone who can accelerate how we win and land new customers, someone who is equally at home in a technical conversation and a commercial one. The Role This is a hybrid pre\-sales and pilot success role sitting at the intersection of sales, product, and customer success. You will own the technical side of the sales cycle — designing and running demos, handling evaluation questions, and building the materials that help prospects make confident decisions. You will also take primary ownership of the pilot experience for prospects, from onboarding through to conversion. That means defining what success looks like, tracking it, and removing blockers before they become problems. You will be working in a lean, fully remote team where things move quickly and the expectation is that you come ready to contribute. You will need to build relationships fast, operate with a high degree of independence, and work closely across sales, product, and CS without being siloed. If something needs figuring out, you figure it out. What You’ll Do **Pre\-Sales Support** * Design and deliver tailored product demos that speak to prospect needs and business context * Handle technical and product questions from prospects, working with internal teams to get answers when needed * Maintain demo environments and evaluation materials, keeping them current as the product evolves * Contribute to business case and proposal responses * Document patterns in prospect questions and objections and feed these back into product and marketing **Pilot Customer Success** * Own the end\-to\-end user/account experience for prospects during their pilot period, covering setup, training, and regular check\-ins * Define pilot success metrics in partnership with the prospect and track progress against them * Proactively identify and resolve blockers to adoption before they become problems * Build strong relationships during pilots that support conversion to full contracts * Hand off successfully converted customers to the broader CS team with full context and continuity **Internal Collaboration and Process** * Work closely with Sales, Product, and CS to share what you are seeing in demos and pilots * Build and maintain reusable materials including demo scripts, onboarding guides, FAQs, and evaluation frameworks * Define, track, and report on pre\-sales and pilot performance metrics, including