Sales Manager - North America

**Sales Manager \- North America** **Location:** Remote (Contiguous US) **Department:** Sales / Growth **Reports To:** Director of Growth **About Us:** Founded in 2016, Fear Free is a leading organization dedicated to improving the emotional wellbeing of animals by educating and empowering those who care for them. Through certification programs and practical tools, Fear Free provides veterinary professionals, practices, and pet care providers with science\-backed strategies to prevent and alleviate fear, anxiety, and stress in pets, while extending its mission to pet owners and animal welfare professionals. With hundreds of thousands of certified professionals and members worldwide, Fear Free has become a trusted standard in compassionate care. **Position Overview:** Fear Free is seeking an experienced, results\-driven Sales Manager – North America to lead and grow our sales operations across the United States and Canada. Reporting to the Director of Growth, this role is responsible for managing a sales team, driving revenue across all customer segments, and building strategic relationships with corporate veterinary groups, corporate pet care organizations, consolidators, group purchasing organizations (GPOs), and key industry partners. The ideal candidate brings deep experience in animal health or veterinary sales, a strong track record of team leadership, and the ability to navigate complex, multi\-stakeholder corporate account environments. This individual will serve as a key driver of Fear Free’s commercial growth strategy in North America. **Key Objectives:** · Drive North American Revenue Growth · Lead and Develop a High\-Performing Sales Team · Build and maintain Strategic Relationships with Corporate Veterinary and Pet Care Groups, Consolidators, and GPOs · Execute Territory and Account Strategies Aligned with Organizational Goals · Ensure Brand Consistency and Mission Alignment **Core Responsibilities:** **Sales Leadership \& Team Management** · Recruit, hire, onboard, and develop a team of sales representatives and account managers across North America, providing ongoing coaching, performance management, and career development support. · Set clear performance expectations, sales targets, and KPIs for each team member; conduct regular one\-on\-ones, and structured performance reviews. · Lead weekly team meetings and sales calls, reinforcing best practices and maintaining high\-accountability, high\-support team culture aligned with Fear Free’s mission and values. · Manage team budgets including travel, expenses, and incentive programs. **Revenue Growth \& Strategic Sales Execution** · Own and achieve North American revenue targets, including new business acquisition, account expansion, and renewal performance. · Develop and execute territory sales plans, account segmentation strategies, and pipeline development activities to ensure consistent revenue performance against growth targets. · Identify, pursue, and