Medical Virtual Assistant | Pharmaceutical Experience

DescriptionAbout the Role:Snapscale is seeking a skilled Medical Virtual Assistant with pharmaceutical experience to support a U.S.-based healthcare practice in a remote setup. This role is ideal for candidates with a strong background in pharmacy operations, medication coordination, and healthcare administration. You will play a key role in preparing patient charts, managing prescription refill requests, tracking medical orders, and maintaining accurate clinical documentation while ensuring compliance with HIPAA and clinic protocols.Key Responsibilities:Prepare and update patient charts at least 72 hours prior to scheduled appointments, ensuring all relevant clinical information is complete and organizedReview patients' previous visits, provider notes, laboratory results, medications, and outstanding tasks to ensure continuity of careManage prescription refill requests by coordinating with healthcare providers, pharmacies, and patients while following clinic protocolsTrack and monitor medical orders, including laboratory tests, imaging requests, referrals, and medical supplies, ensuring timely follow-up and completionPerform administrative tasks such as data entry, documentation, and communication with patients, pharmacies, providers, and clinic staffMaintain and update patient records using EMR/EHR systems with accuracy and attention to detailCollaborate closely with clinical and administrative teams to support efficient clinic workflowsEnsure all patient information and documentation comply with HIPAA regulations and clinic policiesPerks:Health Maintenance Organization (HMO)Competitive payGovernment-mandated benefits13th month payNight differential payInternet allowancePerfect attendance bonusYearly salary increaseOpportunities for career growth and developmentRequirementsMust have experience in the pharmaceutical industry or in a pharmacy-related role (required)Experience working with U.S.-based healthcare providers, clinics, or pharmacies is preferredExperience with EMR/EHR systems, patient chart preparation, and medical documentationExperience managing prescription refill requests, medication coordination, and communication with healthcare providers and pharmaciesFamiliarity with reviewing patient records, laboratory results, medical orders, and clinical documentationStrong understanding of HIPAA compliance and patient confidentiality standardsExcellent written and verbal English communication skillsHighly organized, detail-oriented, and capable of managing multiple priorities in a fast-paced environmentStrong coordination and collaboration skills with clinical and administrative teamsMust be comfortable working in a remote setup with a reliable internet connection and a dedicated workspaceOriginally posted on Himalayas