Online Membership Associate (Online Community Engagement)

Job Title: Online Membership Associate (Online Community Engagement)Program: Membership & DevelopmentEmployment Type: [X] Salary [ ] Hourly (exempt – this position is not eligible for over-time) [ ] Part-time [X] Full-time [ ] Temporary [X] RegularReports to: Senior Online Membership AssociateDirect Reports to this position: N/ASalary Range: $57,000 - $65,000Salary will be determined based on experience and will strictly comply with local and state minimum wage and salary threshold laws in applicable locations.Location: RemoteIs this position in the Bargaining Unit? [ X ] Yes [ ] No *Because this position is in the Bargaining Unit, some fees may be required depending on where the candidate lives as a condition of employment.How to apply: Please apply online by completing our application and submitting a cover letter, resume, and reference list. The position will remain open until filled. The desired start date is 6/15/2026. Only applicants selected for interviews will be contacted. No telephone calls, please.ABOUT THE CENTERThe Center for Biological Diversity, a national 501(c)(3) non-profit organization, believes the welfare of human beings is deeply linked to nature — to the existence of a vast diversity of wild animals, plants and people. Because diversity has intrinsic value, and because its loss impoverishes society, we work to secure a future for all species, great and small, hovering on the brink of extinction. We do so through science, law, activism and creative media, with a focus on protecting the lands, waters and climate that humans, other species and all communities need to survive and thrive.We want those who come after us to inherit a world where the wild is still alive.POSITION SUMMARYThe Online Membership Associate (Online Community Engagement) plays an integral role in growing the Center’s email and text lists, online membership base and donations. This position supports the management of the organization’s social media presence as a dynamic digital publication featuring the Center’s leadership on conservation issues. This position will plan, package, publish, and optimize timely content across social platforms to help more people discover the Center’s work, stay engaged with its mission, and become members and supporters. The primary goal of this position is to deliver content with a strategy that turns all the Center’s digital channels into stewardship platforms. This includes comment management, automated DM journeys, tailored subscriber content, and more cutting-edge engagement tools. The ideal candidate should have a passion for saving wildlife and wild places; a strong understanding of social media platforms and audience behavior; excellent editorial judgment; and the ability to turn complex environmental, legal, scientific, and campaign information into clear, engaging, and shareable digital content. This person will thrive in a dynamic, fast-paced work environment and will enjoy engaging directly with the public through comments, DMs replies, emails, texts and other means of connecting with Center members and supporters. This role will work closely with the Senior Online Membership Associates and Content Producers to ensure the Center’s online messages are timely, compelling, accurate, innovative, and aligned with membership growth goals. This position reports directly to the Senior Online Membership Associate.ESSENTIAL JOB DUTIES AND RESPONSIBILITIESAssist in curating the Center’s social media presence across major and emerging platforms, including planning, scheduling, publishing, monitoring, and optimizing content.Treat the Center’s social channels as a living digital publication, ensuring content is timely, accurate, compelling, audience-aware, and aligned with the organization’s mission.Help implement social strategies that increase reach, engagement, supporter acquisition, donor conversion, sustainer growth, and membership growth, including broadcast channels, subscriber channels, DM journeys, and more.Collaborate with both Senior Online Membership Associates to develop and then implement platform-specific editorial calendars and campaign plans.Package organizational priorities, campaign updates, legal wins, scientific information, breaking news, advocacy opportunities, and fundraising messages into engaging social content.Write sharp, clear, compelling social copy, captions, hooks, headlines, calls to action, and community-facing messages.Identify opportunities to adapt long-form content, email content, reports, press materials, campaign materials, and internal updates into digestible social-first content.Coordinate with content producers to publish and distribute videos, graphics, cutdowns, templates, and other creative assets on social channels.Monitor platform trends, social conversations, memes, creator formats, algorithm changes, and emerging best practices to recommend timely content opportuni