Remote (North America)

Team grew fast and organically — lots of talented engineers, no shared process yet. This role turns that into a scalable, high-throughput org. Reports to VP of Eng (who owns architecture/vision); you own execution, delivery, and people for ~10 distributed engineers (US/Canada/EU/UK/China). ~90% people management, not player-coach. You'll own sprint commitments and release cycles, run 1:1s and coaching, remove cross-team roadblocks, own incident response and on-call, and track/improve DORA metrics. Also expected to hold a high bar — direct conversations on underperformance, PIP-first, exit if needed — while keeping the culture kind and caring. Need: 2+ yrs directly managing ~10-person eng teams, distributed/async experience, strong enough technically to run code reviews and push back on estimates (not coding day-to-day), track record raising delivery throughput at a high-growth company. Nice to have: big-company process background (Google/Meta/Salesforce-style) mixed with startup speed, and logistics/supply chain/e-commerce domain exposure. Must overlap ~6 hrs with US Eastern (9am-4pm ET). Full JD + Apply: https://uctalent.io/referral/Huynh_Nhu_Bao_Nhan221138/vEYXJQ... (https://uctalent.io/referral/Huynh_Nhu_Bao_Nhan221138/vEYXJQu4Hf-GD2YOx9Ra2?utm_source=headhunter&utm_medium=referral)