Principal Product Manager

Swiftly is a retail digital technology company headquartered in the Bay Area that empowers regional and independent grocers to compete in a digital-first world. Swiftly provides best-in-class app, web, loyalty, and e-commerce solutions to retailer partners without SaaS fees, instead driving revenue through its retail media network and sharing profits with retailers.With 70+ retailer banners and Series C funding, Swiftly is the first in the industry to seamlessly connect digital and in-store shopping. AI is at the core of how we build, operate, and scale, powering everything from shopper personalization to internal engineering velocity. Our solutions, including Audience Optimizer™, Alcohol Cashback, and Offsite Campaigns, drive shopper engagement and brand success.Swiftly is searching for a Principal Product Managerwho will lead and own the product development lifecycle.This role will own the strategy, roadmap, and execution, balancing strategic prioritization with hands-on execution. This role will work closely with cross-functional teams to identify opportunities to apply AI-driven automation across retail workflows, delivering innovative products that improve operational efficiency, and enhance the digital shopping experience.This is a full-time contract role. We use Deel as the employer of record and contract.Responsibilities Include: Develop and execute the product strategy and roadmap for AI-powered shopping experiences and digital marketing solutionsLead AI initiatives that automate complex marketing workflows, reducing manual effort and improving operational efficiencyPartner with Marketing, Engineering, and customers to understand business processes, identify pain points, and translate them into AI-powered product opportunitiesDrive the design and development of AI-powered products, intelligent workflows, and AI agents that automate complex business processes and improve operational efficiencyTranslate ambiguous business problems into scalable AI product solutionsPartner with engineering, design, and business teams to ensure alignment on priorities, timelines, and technical feasibility Stay informed about AI and retail technology trends to identify opportunities for product innovation and workflow automationGather feedback from internal and external stakeholders to identify pain points, opportunities, and enhancements for the platformDevelop KPIs and dashboards to measure success and guide future improvementsOther related duties as assignedRequired Qualifications:7+ years of product management or engineering experience, delivering highly technical productsExperience with subscription products, pricing, and/or demonstrated success in improving user retentionDemonstrated experience building products powered by LLMs, AI agents, or intelligent workflow automation. Ability to identify operational processes and apply AI technologies to automate decision-making, improve efficiency, and reduce manual workDemonstrated data-driven approach to problem solving by gathering, analyzing, and interpreting data, using customer feedback and business insights to drive product decisionsExperience managing a portfolio of products. Experience working across multiple engineering teams simultaneouslyAbility to operate effectively in fast-paced, ambiguous environmentsHealthy balance of both analytical and creative thinking with a desire to discover and fulfill the needs of clients as well as end usersExperience with SaaS platforms, developer ecosystems, or enterprise-scale solutionsExcellent communication and collaboration skillsPreferred Qualifications:Experience in a hyper-growth startup environment  Demonstrated ability across customer segmentation, new product strategy, execution, and product analytics  Passion for technology and a commitment to expanding technical knowledge Working For SwiftlyWe are working on a set of problems that require the best in the industry to get right. Our employees are the pillars of the future of the company and they are treated and compensated as such. We're a growing team of experienced industry professionals building an organization that can solve tough problems and values a collaborative environment. Every Swiftly employee: -Has demonstrated the ability to work collaboratively in an ambiguous, fast-paced environment -Takes ownership of their domain from the ground up, from inception through deployment to customers -Leaves their ego at the door and ensures the best idea leaves the room -Is always experimenting with new technologies and learning new skillsets If you've ever wanted to work on a project that blends a gorgeous consumer experience, sophisticated logistics, and scale that rivals the largest technology players, Swiftly is the place for you. Equal Opportunity EmployerSwiftly is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender pe