Technical Lead, Quality Assurance

3Pillar is an AI transformation partner on a mission to help enterprises build the AI-native products and intelligent agents that will define the next era of business. With teams across North America, Europe, Latin America, and Asia, we work with the most ambitious companies in financial services, healthcare, media, and technology — helping them move faster, modernize boldly, and compete on their own terms. Our HelixAI platform and Helix Pods delivery model put our engineers at the center of real agentic transformation — doing work that is open, portable, and built to last. We are building the future of enterprise AI. Embark on a pivotal journey to the forefront of Quality Assurance with 3Pillar Global!Welcome to our team at 3Pillar Global, where we lead important projects that change technology and industries. We are committed to being the best, using the latest technologies to make a big difference in various areas. As a Technical Lead in QA Engineering, you will be in charge of our team, making sure our projects are of the highest quality and reliability. Your role is key in improving city living, creating new ways for companies to use media, and making healthcare better. Your leadership will help our solutions be the best they can be.This role is more than just testing—it's about leading the way in making sure our products are perfect and make a lasting difference. With your deep understanding of technology, attention to detail, and commitment to excellence, you will guide and inspire others, setting new standards for quality. You lead the journey in making our products stand out. If you want to make a big impact and lead our quality efforts, your journey starts here, at the heart of 3Pillar's product development.Desired CapabilitiesLeadership skillsMentoring and coaching abilitiesStrategic thinking and decision-making skillsProject management skillsStakeholder management and collaboration skillsAbility to motivate and inspire team membersContinuous improvement mindsetStrong technical skillsKnowledge of testing tools and methodologiesQuality assurance and process improvement expertiseIt's advantageous to possess a keen business acumen and grasp of industry trends and standards.Key ResponsibilitiesOperational Excellence in QA Strategy Implementation: Implement and refine quality assurance strategies as devised in collaboration with the Product Development Manager (PDM) for your engagement(s). Focus on translating strategic visions into actionable plans that enhance testing efficiency and product quality across projects.Test Management and Execution Leadership: Manage the design, development, and execution of comprehensive testing frameworks that align with the Architect's technology and quality standards. Ensure projects are executed with precision, adhering to established timelines and resource allocations.Automation Strategy Execution: Lead the practical application and optimization of automation frameworks in line with the Architect’s overarching technology roadmap. Drive the adoption of advanced automation tools and practices that enhance testing processes and product quality.Cross-Functional Team Collaboration: Act as a pivotal liaison between the QA team and other departments, ensuring seamless integration of QA processes with development and product management workflows. Collaborate with the Architect to ensure QA strategies support organizational goals and product innovation.Quality Culture and Team Development: Foster a culture of quality and continuous improvement within the QA team, aligning with the Architect’s vision for excellence. Mentor team members, enhancing their skills and leadership capabilities to meet evolving QA challenges.Process Improvement and QA Innovation: Identify and lead initiatives to improve QA processes, tools, and methodologies under the guidance of the Architect. Encourage innovation within the team, staying informed of industry trends and technologies that can elevate quality assurance practices.Industry Trends and Best Practices: Maintain a deep understanding of current and emerging QA technologies and methodologies. Share insights with the team and the Architect, ensuring the QA strategy remains at the cutting edge and drives competitive advantage.Strategic Support in Project Planning: Provide expert QA guidance in project planning and execution, aligning quality assurance methods with project goals and the broader technological framework established by the Architect. Ensure quality is integrated at every stage of the product development lifecycle.Minimum QualificationsBachelor’s Degree in Computer Science, Engineering, Information Technology, or a related field; Master’s or advanced degree preferred. Equivalent practical experience considered.Minimum of 7 years of progressive experience in the IT field, demonstrating comprehensive knowledge of testing strategies, methodologies, and automation in complex software development environments.4+ years of leadership expe