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Global Account Director

Massive Rocket

12d ago

0ManagementUnited Stateshimalayas
Global-Account-DirectorCustomer-Success-DirectorVice-President-Of-Global-Customer-SuccessDirector-Customer-SuccessDirector-of-Customer-SuccessDirector

Job Description

As a Global Account Director at Massive Rocket, you will lead our most strategic, multi-market client relationships, driving measurable commercial impact and long-term growth across regions, brands, and channels.RequirementsSignificant experience leading large, complex, multi-market accounts within digital, CRM, Martech, or SaaS environmentsStrong understanding of the QSR or multi-site retail / convenience sector, including customer behaviour and operational dynamicsProven track record of managing senior client relationships and delivering long-term account growth and profitabilityStrong commercial acumen, with experience owning revenue targets, forecasting, and managing portfolio performanceExperience shaping large-scale programmes, scopes, and multi-market commercial agreementsExcellent communication and stakeholder management skills, with confidence engaging C-level and VP stakeholdersStrong leadership capability, with experience influencing cross-functional teams across regionsStrategic mindset with the ability to balance client value, delivery quality, and commercial outcomesExperience operating in fast-paced, high-growth, or consultancy environmentsProactive, partnership-driven approach with a focus on long-term value creationEnglish proficiency at C1 levelBenefitsRocket‐Fuelled Growth – Big challenges, fast learning, and the chance to level up quicker than anywhere elseA Culture That Actually Gives a Damn – Supportive, positive, and built around people who want to see you winA Global Crew – Collaborate with brilliant teammates across Europe, the US, and beyondRemote‐First for Life – Work from wherever you feel your bestReal Career Momentum – Clear progression, real ownership, and space to grow into your next chapterMoments That Matter – Meetups, events, and team experiences that make the journey unforgettableOriginally posted on Himalayas