Costa Rica Senior Analytics Engineer

The CompanyServing the People Who Serve the PeopleGranicus is driven by the excitement of building, implementing, and maintaining technology that is transforming the Govtech industry by bringing governments and its constituents together. We are on a mission to support our customers with meeting the needs of their communities and implementing our technology in ways that are equitable and inclusive. Granicus has consistently appeared on the GovTech 100 list over the past 5 years and has been recognized as the best companies to work on BuiltIn.Over the last 25 years, we have served 5,500 federal, state, and local government agencies and more than 300 million citizen subscribers power an unmatched Subscriber Network that use our digital solutions to make the world a better place. With comprehensive cloud-based solutions for communications, government website design, meeting and agenda management software, records management, and digital services, Granicus empowers stronger relationships between government and residents across the U.S., U.K., Australia, New Zealand, and Canada. By simplifying interactions with residents, while disseminating critical information, Granicus brings governments closer to the people they serve—driving meaningful change for communities around the globe.Want to know more? See more of what we do here.Job SummaryThe Granicus Experience Group (GXG) is Granicus’ in-house digital agency, a cross-functional team of strategists, analysts, communicators and Granicus technology experts focused on customer experience and digital communications. We leverage best-in-class human-centered practices and a design-thinking approach to help our federal, state and local government customers better connect with the people they serve. We discover better insights, build better experiences, and achieve better outcomes.GXG is a fast-growing agency at a high-growth tech company, seeking a Senior Analytics Engineer to serve as a leading technical expert for analytics engineering and analytics-ready data architecture supporting GXI Enterprise (GXI-E), our advanced analytics platform.This role independently solves highly complex and ambiguous data challenges and sets standards and best practices that influence analytics delivery across GXG. The Sr. Analytics Engineer designs, governs, and evolves scalable analytics‑ready data solutions that support advanced analytics platform delivery. Through deep expertise and independent decision‑making, this role is ideal for someone who thrives at working with complex data integrations and backend processes, enabling scalable reporting, measurement, and insights that support strategic decision‑making and digital experience outcomes for our clients.You will transform complex, externally sourced data into standardized, reliable models that enable scalable reporting, dashboards, and measurement. By establishing repeatable integration patterns and backend processes, this role improves data readiness, delivery efficiency, and the quality of insights that inform client decision‑making and digital experience outcomes.Strong candidates are subject-matter experts with a systems‑thinking mindset who are comfortable influencing cross‑functional stakeholders, mentoring through example, and shaping long‑term analytics approaches.Top candidates have a passion for understanding customer behavior, are experts in interpreting data from email, web, social media platforms, and client systems, are comfortable with storytelling with data, and confident presenting to internal and external stakeholders.Candidates must have a desire to be part of a data-driven, customer-focused, fast-paced team that loves the mission of improving the citizen experience and providing world-class service to government customers.Who We Are:Data-driven thinkers, grounding our insights and recommendations for growth in measurable data and context.Human-centered design practitioners, understanding best practices, regardless of technology or use case, and always putting people at the center of our solutions.Digital content creators and strategists, applying best practices to key message development, evaluation of current client content, and identifying optimization opportunities.Innovators, leveraging design-thinking and other frameworks to keep our work fresh and help our customers adopt a mindset for change. We drive toward success with a spirit of experimentation and agility.How We Show Up to Work:Demonstrate a polished, professional relationship with colleagues and customers.Assume positive intent.Be collaborative. Create space for and be open to different expertise and experiences.Be dependable and reliable for our customers and our colleagues.Be organized and manage your own workload.Be proactive. Be willing to jump in, not wait to be told.Be willing to try something new, not dependent on documented examples.Be empathetic. Consider the human experience, needs and motivations of our customers and our colleagues. Be o