Bilingual English & Spanish Quality Assurance Specialist

Description:**Job Title: Bilingual English \& Spanish Quality Assurance Specialist** ======================================================================== **Company:** US Spice Mills, Inc. **Location:** Glendale Heights, IL **Reports To:** QA Supervisor **Position Type:** Full\-Time **Pay Rate Range:** $26\.00 \- $32\.00 per hour **Shift:** Predictable First Shift (6:30 AM \- 3:00 PM), Monday to Friday. *This is an on\-site, hands\-on role and is not eligible for hybrid or remote work schedules.* **Language Requirement:** Bilingual (English/Spanish) Required ### **About U.S. Spice Mills** We’ve been flavoring America since 1986\. As a major supplier of pure, high\-quality spices to the food industry, we combine the stability of an established company with the welcoming, collaborative vibe of a family\-centric environment. We care about our products, but we care about our people more. **Job Summary** --------------- US Spice Mills, Inc. is seeking a detail\-oriented, bilingual QA Specialist to join our Quality Assurance team. This hybrid role bridges the gap between hands\-on floor quality control, meticulous food safety documentation, and customer service support. You will be responsible for collecting product samples, preparing items for third\-party laboratory testing, and fulfilling client documentation requests. The ideal candidate has 1–2 years of experience in food manufacturing and will play a critical role in maintaining our SQF certification, auditing product standards, and ensuring seamless communication across our English\- and Spanish\-speaking workforce. Requirements:**Key Responsibilities** ------------------------ ### **1\. Document Control \& Compliance (70%)** * Maintain, organize, and update all Food Safety and Quality Assurance (FSQA) records. * Translate critical FSQA documents, Standard Operating Procedures (SOPs), and training materials from English to Spanish. * Assist in preparing for third\-party audits (SQF, FDA, Organic, Kosher). * Compare COAs to ensure the test results match supplier’s COAs and log into the ERP system. * Conduct supplier risk assessment by monitoring the trends and creating periodic reports. * Customer documentation requests from Customer Service. * Documentation folder organization. * Primary contact for customer service information requests. * Acknowledgment to customers for quality complaints and shelf extension requests. ### **2\. Floor Quality Assurance (30%)** * Perform routine product testing for raw materials (e.g., granulation, and organoleptic properties including color, taste, and smell, as well as packaging integrity). * Monitor GMP (Good Manufacturing Practices) adherence on the distribution center floor and deliver on\-the\-spot coaching to warehouse staff in English or Spanish. * Collect and log raw material, and finished product samples for microbiological testing, coordination with third\-party labs. * Identify, hold, and document any non\-conforming produ