Manager, Platform Engineering

Hi. We’re Hummingbird.We’re elevating patient access so patients can get healthcare how, when, and where they need it. We partner with healthcare systems to transform how patients access care, enabling their providers to focus on what matters most – caring for patients. By managing patient access as a technology-enabled service, we help health systems stabilize costs and improve patient experience while creating good jobs that attract and retain talent in the industry. Our team of experts is obsessed with the connection between the people, processes, and technology that make healthcare organizations hum. Join us and help build the healthcare experience we want for our communities, our families, and ourselves.SummaryResponsibilitiesAbout the RoleBuild the platform that makes everything else possible, and lead the team that keeps it flying.As a Manager, Platform Engineering at Hummingbird, you’ll own the people, delivery, and technical direction of the platform engineering team: the team that builds the pipelines, integrations, and AI platform the rest of the organization runs on. When this team is firing, everything else moves faster. You’ll spend most of your day translating strategy into clear plans, removing blockers, making architectural tradeoff decisions, and leading the shift to continuous deployment with AI-native practices at the center.This team is at an inflection point. Two groups have merged, the mission has sharpened, and the goal line has moved. The person who thrives here finds energy in that kind of moment: reads a group mid-transition, resets expectations clearly, and builds cohesion without waiting for the dust to settle. If that sounds less like a warning and more like an interesting problem, keep reading.This is a player-coach role. You make calls on scope, sequencing, and architecture, and you build the tools the team needs to succeed. You hold engineers to clear standards, coach them toward growth, and lead the shift to AI-native engineering, not as a future initiative, but as the way the team works now.What You’ll DoDefine and maintain architectural standards across data pipelines, application integrations, the semantic data layer, and the SkyNest AI platform, including CI/CD, infrastructure-as-code, observability, and automated testing as the default way the team builds and ships.Lead the team’s adoption of AI-native development, including AI-assisted coding, agent-driven automation, and prompt engineering, and establish repeatable patterns for building and operating AI agents that handle routine engineering tasks.Manage capacity planning and delivery cadence across concurrent workstreams, making clear calls on scope, sequencing, and tradeoffs, and keeping delivery moving by removing blockers and communicating changes clearly.Deploy Strike Teams against net-new, high-value projects, document the pattern, and hand it off to the broader team.Review architectural decisions across workstreams, making calls or escalating tradeoffs that affect platform stability or long-term maintainability.Build bench depth through Strike Team rotations and real-project embedding, identify capability gaps, and address them through targeted assignments, coaching, and direct feedback.Own day-to-day technical decisions at the boundary between Platform Engineering and peer functions, including Security & Infrastructure and Enterprise Applications, without requiring escalation.Serve as the technical voice of the team in cross-functional planning conversations, and hold the team accountable to commitments made in those conversations.Run performance processes for your team, including regular 1:1s, formal reviews, onboarding, and performance improvement actions, and foster growth through coaching and real-project opportunities.Translate strategy into team-level plans, priorities, and commitments, and communicate platform constraints, risks, and dependencies clearly to peer engineering leads and to the VP.Contribute hands-on development work alongside the team, including building internal tooling and infrastructure, as a normal part of how this team operates at every level.The DetailsEmployment Eligibility: Candidates must be legally authorized to work in the United States without sponsorshipWork Location: Remote. You must work from a location within the United States with consistent Internet serviceWork Type: Full-timeCompensation: Expected range is $141,000 – $184,000. New hires usually start between $141,000 – $170,000, depending on experience and internal equity.Benefits: Comprehensive medical, dental, and vision coverage; paid time off; 401(k); parental leave; career development support; and moreTravel: 2–3 trips per year for client meetings, training or conferences, or internal strategy sessionsRequired & Desired SkillsWhat You’ll Bring4 to 6+ years of experience in software or platform engineering, including 1 to 2+ years leading people or projects, with a proven track record of driving team delivery, qua