Insurance Service Agent - Genstone

Genstone is the holding company within The Fay Group, providing a broad suite of property services solutions to homeowners and real estate investment services to institutional clients nationwide. Through its network of specialized subsidiaries, Genstone offers property management, renovations, business purpose lending, real estate brokerage, title and escrow, home financing, and insurance services, as well as whole loan trading and the acquisition and sale of closed, performing mortgage loans.Built on a foundation of integration and execution, Genstone delivers turnkey support for property acquisition, improvement, and performance optimization. Its services are aligned to serve the full lifecycle of a real estate investment – whether for individual investors or large-scale portfolios – ensuring efficiency, transparency, and long-term value creation. By leveraging shared resources across The Fay Group, including legal, compliance, and technology infrastructure, Genstone provides scalable solutions that adapt to dynamic market conditions and help maximize asset returns for both homeowners and clients.Reporting to the AVP, Insurance Sales Manager, this position is responsible for meeting individual sales targets and agency retention requirements. This role will ensure exceptional customer service is provided to all clients through any interaction via phone, email, or in person. The role is responsible for maintaining existing policy holder’s coverage while also looking to promote additional coverage/services where necessary.Qualifications Include:Bachelor’s degree in business or related field (or equivalent combination of years of experience with High School diploma/GED)Must possess an active General Lines License with the ability to sell Commercial policies and be willing to acquire additional state licenses as needed2+ years’ experience in servicing commercial insurance policies2+ years’ experience in sales with a proven track record of success2+ years’ experience with Agency Management Software Agency Raters, ACORD forms, and related insurance technology1+ years’ experience in a call center environment, preferably in the Insurance MarketplaceCommercial new Business and renewal experience preferredKnowledge of independent agency insurance principles and processes for providing customer and personal services including customer needs assessments, meeting quality standards for service, customer satisfaction, and policy retentionKnowledge of principles and methods for processing insurance policy endorsements, renewals, and addendumsStrong verbal and written communication skillsStrong interpersonal skillsCollaborative work style; high team-orientationOpen to change; agile; high learning agilityStrong analytical skills coupled with sound judgementStrong problem solving abilitiesAbility to analyze and interpret data to identify opportunities and propose solutionsStrong project management skillsStrong attention to detail; strong compliance orientation; high quality of work productAbility to prioritize; effective time managementSelf-directed; ability to proactively ask questions and surface issues/ concernsProfessional maturity, integrity, ability to maintain confidential data and informationStrong business acumen; strong fiscal and technical aptitudeStrong skills in MS Word, Excel, and PowerPointSubmit Your Resume to Learn MoreFeatured BenefitsMedical, Dental and Vision InsuranceCompany Paid Life InsuranceDisability InsurancePet Insurance401k Program with Employer Matching3 Weeks Paid Time Off (PTO)Paid HolidaysWellness InitiativesEmployee Assistance ProgramCompensationThe hiring rate for this position is $50,000.00 annuallyThis position is eligible for an additional monthly incentiveFay Cares!The Fay-Genstone Foundation was established to fulfill the philanthropic mission of The Fay Group employees to serve the communities in which they live and work. Our employees make voluntary contributions to the Foundation. Each quarter, their contributions are donated to organizations focused on improving education opportunities, combating poverty, and supporting military service members and first responders.At Fay, we believe that the best ideas come from having a team that is diverse in backgrounds, experiences, and perspectives. We strive to ensure each of our employees feels valued, respected and included, and is presented with equal opportunities to be successful. Fay is an equal-opportunity workplace. The Fay Group and affiliated companies participate in E-Verify. For more information go to www.dhs.gov/E-Verify.Originally posted on Himalayas