Director, Partnerships and Client Relations - Remote US

**It’s More Than a Career, It’s a Mission.** Our people are the foundation of our success. By joining our growing team at Sarah Cannon Research Institute (SCRI), a subsidiary of McKesson, you will have the opportunity to become part of one of the largest community\-based cancer programs to advance oncology treatments and improve outcomes for cancer patients across the globe. We look for mission\-driven candidates who have a desire to advance the fight against cancer and make a difference in the lives of patients diagnosed with cancer every day. **Our Mission** People who live with cancer – those who work to prevent it, fight it, and survive it – are at the heart of every decision we make. Bringing the most innovative medical minds together with the most passionate caregivers in their communities, we are transforming care and personalizing treatment. Through clinical excellence and cutting\-edge research, SCRI is redefining cancer care around the world. Our **Director, Partnerships and Client Relationships** will lead SCRI’s strategic client engagement and relationship management function, overseeing key pharma and strategic partner relationships. Responsible for establishing governance frameworks, executive engagement strategies, issue escalation processes, and portfolio performance tracking to strengthen partnerships, drive retention, and support growth. Leads Strategic Partner Executives and client relations support teams to ensure consistent account management, an exceptional partner experience, and effective cross\-functional collaboration. Serves as a senior liaison for strategic partners, managing relationship health, resolving escalated issues, i dentifying growth opportunities, and advancing collaboration across SCRI, McKesson, HCA Healthcare, and external stakeholders. ***This is a US\-based remote position; relocation assistance and visa sponsorship are not available.*** **Key responsibilities include:** * Oversee strategic engagement across priority partner and pharma accounts. * Develop and execute relationship management, governance, and communication frameworks. * Monitor partner performance, risks, opportunities, and satisfaction metrics. * Lead executive\-level issue resolution and portfolio\-level partnership reviews. * Manage and develop client relationship teams, ensuring scalable and consistent partner support. * Use data, feedback, and insights to strengthen partnerships, improve retention, and expand business opportunities. * Other duties as assigned **Qualifications for success include:** * Minimum Bachelor's Degree in related field * Demonstrated and thorough understanding of the oncology clinical trial ecosystem and and how pharma/biotech partners operate within this environment. * Ideally has experience working in either a SMO, CRO and/or pharma/biotech organization. * Client relations/ account management experience are essential, along with business development and sales experience. * Demonstrated h