Client Manager - Retail Insights - Primary Research

A Little About You Do you have the necessary skill set to be successful in this role? Are you passionate, with proven ability to synthesize multiple data sources into cohesive analyses that drive outcomes and value for our clients? Can you effectively tell a story that captures the audience, no matter what level, and brings them along your journey? Are you able to work collaboratively within a dynamic and challenging environment while maintaining high standards? Do you have experience in working with complex client relationships and client issue resolution? General Qualifications Capable to maintain positive client relationships in complex situations & resolve client issues; able to work collaboratively with internal & external teamsAble to synthesize data & simplify findings to solve client business issues; experience using large data sets to finding insights and make recommendations; Strong logic, deductive reasoning, problem-solving, and critical thinking skills; skilled & polished communicator, including client presentationsIntermediate project management skills and ability to manage multiple priorities with a strong sense of urgency and accountability to drive client outcomes Proficiency in Microsoft Office (Word, Excel, PowerPoint) and/or GSuite (Docs, Sheets, Slides) and BI Tools (Power BI, Tableau), experience in SQL is a plus Experience with NielsenIQ tools like Omnishopper or SA&I (former BASES) a plusResponsibilitiesDaily point of contact collaborating with client stakeholders to understand business priorities and opportunities, establishing yourself as a trusted advisor and strategic partner. Develop a strong understanding of client’s business, industry trends and competitive landscapeDevelop and execute primary research (both qualitative and quantitative) in collaboration with stakeholders and internal NielsenIQ teams. Usage of a range of methodologies and analysis techniques (focus groups, shop-alongs, ethnographies, MaxDiff, Turf, Monadic testing, etc.) Proactively introduce creative thinking and NielsenIQ solutions and analytics to develop insights into a compelling narrative that steers decision makers towards what retail customers want/needIndependently complete thorough analyses using proprietary tools (SA&I & Omnishopper) and additional data sources to develop insights that drive value-added decision making and differentiated client outcomes. Track the end-to-end process across multiple internal teams to ensure deliverables to the client are on time and high qualityBachelor's Degree preferred5+ years of experience with demonstrated experience in syndicated data analysis in the FMCG, CPG and/or Retail industries. Experience working with market trends/consumer behavior/panel insightsDemonstrated ability to plan, analyze, and provide successful qualitative and quantitative customer research across a variety of methodologies that meets client’s goalsStrong analytical aptitude and ability to articulate your point of view or recommendations in a clear and concise way both verbally and in writing; experience in client service environment and ability to develop, maintain and grow client relationships This role has a market-competitive salary with an anticipated base compensation of the following range: $83,000 - $95,000. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a sales-based incentive or performance-based bonus. Other benefits include flexible working environment, comprehensive health insurance, industry-leading parental leave, life insurance, education support and more.  US Benefits Comprehensive healthcare plan (medical, Rx, dental, and vision). Flexible spending accounts and a Health Savings Account (including company contributions). Life and AD&D insurance. 401(k) retirement plan including company matching contributions. Disability insurance. Tuition Reimbursement. Discretionary paid time off program and 11 paid holidays. Our BenefitsFlexible working environmentVolunteer time offLinkedIn LearningEmployee-Assistance-Program (EAP)NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process, including résumé screening, candidate assessments, interview scheduling, job matching, communication support, and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQ’s principles of fairness, transparency, human oversight, and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions, require accommodations, or wish to request human review were permitted by law, please contact your local HR representative. For more information, please visit NIQ’s AI Safety Policies a