Field Service Technician Level II

Role OverviewWe are seeking a dedicated Field Service Technician II to join our team and serve our clients in the Toledo, Ohio area. The role will encompass expertly configuring and programming devices, overseeing system commissioning, and delivering comprehensive customer training. The position is pivotal in ensuring the seamless execution of installations and maintaining high standards of customer satisfaction.What You Will DoExecute all Level I installer roles and responsibilities, demonstrate exceptional organizational skills, exhibit a deep understanding of project scopes and service expectations, assume leadership responsibilities, mentor Level 1 installers, establish and maintain regular communication channels, and showcase expertise in working with various systems.Why It Might Be a FitThe ideal candidate will have a minimum of 2 years of experience in a construction trade, advance knowledge of electricity, hands-on/field experience, and basic telecommunication knowledge. The role offers a competitive base salary, bonus and commission programs, paid time off, and a range of benefits including health insurance, disability insurance, and a 401k plan.RequirementsMinimum 2 years with a previous construction tradeAdvance knowledge of electricity (high and/or low voltage)Hands-on/field experience from previous work experienceBasic telecommunication knowledge (TCP/IP, general networking, computers, VoIP, etc.)Ability to identify and use common low voltage cablingPossesses and maintains a working knowledge of basic IT networking, configurations and IP addressingAbility to read architectural drawingsTeam management/supervisor experiencePrevious experience completing projects within scopePrevious experience with service ticketing processesAny previous knowledge in fire, CCTV, intrusion, emergency nurse call systemsExcellent communication skillsMust have valid US Driver’s licenseBenefitsCompetitive base salaryBonus and commission programsPaid Time Off (PTO)Volunteer Paid Time Off (VTO)100% employer paid family health insurance premium100% employer paid disability insurance100% employer paid dental & vision insurance401k with Safe Harbor contributions from company annuallyProfit sharing opportunitiesOriginally posted on Himalayas