Admin Correspondence II

**Benefits** * 11 Paid Holidays * 401(k) * 401(k) matching * AD\&D insurance * Dental insurance * Disability insurance * Employee assistance program * Health insurance * Life insurance * Paid sick time * Paid time off * Paid training * Referral program * Vision insurance ##### **Job type** * Full\-time. **Location** * This is a remote opportunity that requires the employee to live within a 110\-mile driving radius of the Coast Professional office located at 651 Downing Pines Rd West Monroe, LA 71292\. **Pay** * $16\.50 per hour plus $4\.57 health and welfare. ##### **Schedule** * Monday \- Friday must be available between the hours of 8am\-6:30pm ##### **Job Summary** The Admin Correspondence II agent provides knowledgeable written responses to Federal Student Loan (FSA) inquiries in a courteous and professional manner. ##### **Job Duties and Responsibilities:** * Work on assignments that are semi\-routine in nature but recognize the need for occasional deviation from accepted practice. * Provide administrative support to project and operations management, which may include identifying, anticipating, and meeting needs of all departments. * Perform repetitive clerical steps. * Perform clerical duties requiring general knowledge and the application of various work methods and procedures. * Insert customer and account data by inputting text based and numerical information from source documents within specific time limits. * Interpret paperwork and make sound judgements based on information received. * Compile, verify accuracy, and sort information according to priorities to prepare source data for computer entry. * Review data for deficiencies and errors, correct any incompatibility and check output for accuracy. * Outreach to various sources via oral and written communication in order to make appropriate determination on a variety of tasks. * Must be able to effectively read a prepared/written script out loud. * Apply data program techniques and procedures to daily tasks. * Generate reports, store completed work in designated locations and perform backup operations. * Requires the review and examination of numerous source original documents from both image and hard copy which require keying of alphanumeric loan data into core system. * Interpretation of OMB structured, and unstructured forms based on processing procedures to properly classify and label forms into organized work lists. * Applicant will be required by contract to undergo program training as student financial assistance programs change. ##### **Additional Requirements:** * Must reside in the U.S. * Must be a U.S. Citizen. * Must be able to pass a criminal background check. * Must not be delinquent or in default on any federal student loans. * May be required to work scheduled holidays, overtime, and Saturdays. * Adhere to policies as they relate to protecting personally identifiable information * Must have the ability to write using proper grammar and pun