Technical Content Program Manager

**Who is Blueprint?** We are a technology solutions firm headquartered in Bellevue, Washington, with a strong presence across the United States. Unified by a shared passion for solving complicated problems, our people are our greatest asset. We use technology as a tool to bridge the gap between strategy and execution, powered by the knowledge, skills, and the expertise of our teams, who all have unique perspectives and years of experience across multiple industries. We're bold, smart, agile, and fun. **What does Blueprint do?** Blueprint helps organizations unlock value from existing assets by leveraging cutting\-edge technology to create additional revenue streams and new lines of business. We connect strategy, business solutions, products, and services to transform and grow companies. **Why Blueprint?** At Blueprint, we believe in the power of possibility and are passionate about bringing it to life. Whether you join our bustling product division, our multifaceted services team or you want to grow your career in human resources, your ability to make an impact is amplified when you join one of our teams. You'll focus on solving unique business problems while gaining hands\-on experience with the world's best technology. We believe in unique perspectives and build teams of people with diverse skillsets and backgrounds. At Blueprint, you'll have the opportunity to work with multiple clients and teams, such as data science and product development, all while learning, growing, and developing new solutions. We guarantee you won't find a better place to work and thrive than at Blueprint. **In This Role** In this role, you will create and manage change communications for a widely used suite of enterprise productivity and collaboration products. Your work will help millions of enterprise users understand new features, product updates, and changes that may affect their organizations. You will partner closely with engineering and marketing program managers to develop new communications and revise existing content. The ideal candidate is a concise, detail\-oriented writer who can translate technical information into timely, targeted, accurate, and actionable customer guidance while managing multiple communications simultaneously. **Responsibilities** * Develop clear, concise, and actionable customer communications for new product features, updates, and service changes. * Manage change communications through an enterprise product\-notification platform. * Partner with engineering and marketing program managers to gather requirements, clarify technical information, and confirm communication timelines. * Translate complex technical concepts and product changes into accessible, customer\-friendly content. * Create new communications and update existing content as product details, release schedules, or customer impacts evolve. * Tailor communications to relevant customer audiences based on the nature and impact of each change. *