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mercor

Network Support Specialist - Fully Remote | Upto $70/hr

mercor

2d ago

0$50 - $70SupportUnited Stateshimalayas
Network-EngineerNetwork-SupportTechnical-SupportIT-InfrastructureNetwork-AdministrationNetwork-Support-SpecialistNetwork-Support-TechnicianNetwork-Support-EngineerNetworking-IT-Support-EngineerMid-level

Job Description

About the jobMercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey.Position: Network Engineer - Data for Autonomous Systems annotation Type:Contract Compensation:$50–$70/hour Location:Remote Commitment:30–40 hours/weekRole Responsibilities Review real-world data from deployed networks, including logs, configs, telemetry, and event streams. Label and classify network behaviors, issues, anomalies, and incident patterns. Define schemas and structure for large-scale data pipelines that downstream ML models will train on. Interface directly with the client team to ensure data accuracy and relevance. Work independently and asynchronously to meet deadlines while improving AI model performance. QualificationsMust-Have Current role as a Level 3 / Tier 3 / Principal Support Engineer. Experience with end-customer enterprise networks (switches, APs, firewalls). Proficiency in Wi-Fi/wireless, including Cisco WLC, Aruba, or Meraki. Skills in packet-level troubleshooting using Wireshark, tcpdump, and SPAN captures. Authorization to work in the US or Canada without sponsorship. Compensation & LegalIndividual 1099 contract paid to a personal account.Application Process (Takes 20–30 mins to complete) Upload resume AI interview based on your resume Submit form Resources & Support For details about the interview process and platform information, please check: For any help or support, reach out to: PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.Originally posted on Himalayas