IT Compliance Operations Analyst

#### **Location** Remote (United States) #### **Status** Full time #### **Department** Security \& IT ### **About Arize** AI is rapidly transforming the world. As generative AI reshapes industries, teams need powerful ways to monitor, troubleshoot, and optimize their AI systems. That’s where we come in. **Arize AI is the leading AI \& Agent Engineering observability and evaluation platform**, empowering AI engineers to ship high\-performing, reliable agents and applications. From first prototype to production scale, Arize AX unifies build, test, and run in a single workspace—so teams can ship faster with confidence. We’re a **Series C** company backed by top\-tier investors,with **over $135M in funding** and a rapidly growing customer base of **150\+ leading enterprises and Fortune 500 companies.** Customers like Booking.com, Uber, Siemens, and PepsiCo leverage Arize to deliver AI that works. **About the Role** ------------------ We're seeking a detail\-oriented **Compliance Operations Analyst** to join our Security \& Compliance team and own the management of customer onboarding questionnaires and compliance documentation. In this role, you'll serve as a critical bridge between our customers and sales team, ensuring timely, accurate, and comprehensive responses to security assessments, vendor questionnaires, and compliance inquiries. As Arize continues to grow and serve enterprise customers across industries, this role is essential to maintaining trust, accelerating sales cycles, and demonstrating our commitment to security and compliance excellence. **What You'll Do** ------------------ **Customer Questionnaire Management (Primary Focus)** * Manage and respond to customer questionnaires, RFP/RFIs, vendor assessments, and compliance requests * Serve as the primary point of contact for all incoming customer security and compliance questionnaires * Maintain a centralized knowledge base of standard responses to streamline future questionnaire completion * Coordinate with cross\-functional teams (Sales, Finance, Legal) to gather technical and business information * Ensure responses are accurate, complete, and aligned with Arize's security posture and compliance commitments * Recommend tooling solutions (e.g., security questionnaire automation platforms) to scale operations **Documentation \& Knowledge Management** * Build and maintain a repository of compliance documentation, certifications, policies, and procedures * Keep documentation current as security controls, certifications, and policies evolve * Develop FAQ documents and self\-service resources for common customer questions **Cross\-Functional Collaboration** * Partner with Sales team to prioritize questionnaire requests and meet deal timelines * Work closely with Security, Finance, Engineering, and Legal teams to validate technical responses * Identify gaps in documentation or security controls and escalate to leadership * Support annual audits (SOC 2, I