Senior Engineering Manager - Wikimedia Enterprise

SummaryWikimedia Enterprise is a cross-departmental project of the Wikimedia Foundation (WMF) to build fast, comprehensive, reliable, and secure data ingestion to organizations that wish to repurpose Wikimedia content in other contexts. Wikimedia Enterprise aims to improve the user experience of Wikimedia's readers beyond our own websites; increase the reach and discoverability of Wikimedia content; and improve awareness and ease of attribution and verifiability by the organizations that reuse Wikimedia content the most — all through revenue-generating services. Read more about the project in WIRED and Insider when it was launched. You can also learn more on our current services and projects at our blog. Job DescriptionAs the Senior Engineering Manager, you will be a leader managing the technical roadmap and talented team of engineers behind our Wikimedia Enterprise product. In this role, you will have the opportunity to contribute significantly to architecting, building, and maintaining Wikipedia’s data feeds for high volume reusers. You will work alongside the product and sales teams to define the long term strategy for Wikimedia Enterprise and support the financial sustainability of the Wikimedia movement.The Enterprise product is in its early stages, and this role will change and shape over time as the team grows. We are a distributed and diverse team of engineers with a drive to explore, experiment, and embrace new technologies. We build quickly, deploy often, and our work has a very high impact on the global knowledge ecosystem. We are looking for someone who is eager to wear multiple hats and utilize their experience managing a strong team and setting a culture of collaboration and excitement.Travel is not required but can be helpful for co-ordination and planning at times, some travel is expected, usually 1-2 times per year.ResponsibilitiesFostering a supportive team environment, ensuring diverse voices are heard and team members feel empowered to leadGuiding team members with structured development techniquesCoaching engineers in the art and science of software engineering and evolvable software architectureOwning technical decisions and working closely with team to find best solutions to hard problemsLeading conversations about long term technical strategy of the Wikimedia Enterprise team, with understanding of the principles of the movement.Being a strong voice, leader, and collaborator on team activities including code reviews, ceremonies, and work allocation.Participating in hiring considerate of diversity, equity, and inclusionPartnering with peers on cross-team delivery and radiating organizational updatesFacilitating product technical strategy and roadmap setting with software engineers and technical product managementSupervising budget and staffingSkills and Experience:Expertise in B2B environments that require high and unpredictable scaleHistory of developing high productivity engineering teams working on challenging problemsExpertise managing teams with tight SLAs behind their workExperience in supporting complex web applications running on Amazon Web Services or other comparable cloud platformsExperience working with Kafka or similar distributed event processing systemsExperience working with Node.js, Go and PHP applicationsComfortable with configuration management and orchestration tools (ECS, Kubernetes) and modern observability infrastructure (monitoring, metrics and logging)BS/MS/Ph.D in Computer Science or other relevant technical field or the equivalent in work experienceQualities that are important to us:A desire to make meaningful contributions to knowledge equity, free culture, and open accessAbility to communicate clearly in both synchronous and asynchronous channelsAdditionally, we’d love it if you have:Familiarity with Wikipedia / wikitext / markdown editing or content management systems (e.g., MediaWiki, Drupal, WordPress)Experience with service based and streaming architecturesAbout the Wikimedia FoundationThe Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive. The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)